Love the speed of innovation. Their CS team is super responsive.

Automatically and continuously sucks up public info for as many companies as you care to track. We track 100+. Easy to build, update, and distribute battlecards to the sales teams. Multiple ways for sales reps to access the competitive content quickly and easily. Licensing model: Klue lets you have unlimited info consumers. That really works well if you're growing the team, or unsure about how many consumers you will have. The limit on the license is on how many battlecards you can have at the same time. There are tiers for that, so you can start small in the first year, then pay more as you bulid out your competitive capabilities. Onboarding and support: Great onboarding team worked with us diligently and intensively through the first few months, then less so as we got up and running. But always there when we needed them. Support mostly very strong. Good online knowledge base, generally immediate access to support team through chat. So most of my "how do I...." questions very quickly resolved. Some bugs (see my dislikes) took longer to resolve. I'm OK with that, because Klue does seem very responsive and they will (so far!) fix the bugs that we've found in a reasonable time. And all software has bugs, doesn't matter which vendor you choose....

They are incredibly organized, personable, and effective.