The number one thing I like about Harvestr is probably its simplicity. They offer a clean and intuitive UI, which makes it really pleasant to use on a daily basis. The onboarding was also straightforward and they really took the time to set up us for success. We tested different solutions before and all of them were either too complicated, not enough holistic or didn't allow us to connect our integrations (Salesforce, Intercom). Now, with just a few clicks, I am able to get insights into our clients' needs as well as ideas on what to prioritize next. Its segmentation and custom attribute fields are also pretty powerful.

The customizable inboxes allow the auto-assignment of feedback to team members. The easiness of assigning feedback to a discovery. The overall UX is great.

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