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Gupshup

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51 avis
  • 1 profils
  • 5 catégories
Note moyenne des étoiles
4.4
Au service des clients depuis
2004
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Pratik T.
PT
Pratik T.
01/23/2024
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Avis organique du profil utilisateur

Gupshup: An amazing product with a great support team

We have been using Gupshup for quite some time now and our primary use case has been for SMS, RCS, & WhatsApp channel. There are a lot of players offering these services, but none come close to the quality, support, and the advanced capabilities gupshup has. The chatbot builder has been very instrumental in realizing the roi of WhatsApp & RCS channels. Our PoC is very responsive, and will cater to our queries/request with the utmost priority and makes sure that it get's closed asap.
Upasana G.
UG
Upasana G.
11/09/2023
Évaluateur validé
Source de l'avis : Organique

Quality Service and best customer success team

The quality of service is good and customer support is excellent. We use SMS marketing and Whatsapp Marketing communication and Gupshup has also stood by the service that it provides. The customer support team and our Customer Success Manager - Sai Krishna Ramagiri has been always on top of all the latest updates and our company was exposed to latest trends in the market
MT
Mohammed T.
11/08/2023
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Organique
Traduit à l'aide de l'IA

L'IA et le chatbot basé sur le traitement du langage naturel de Gupshup est l'un des meilleurs sur le marché.

L'équipe est concentrée sur la technologie et continue de mettre à jour les dernières technologies dans leur pile. Le chatbot basé sur LLM / IA et NLP est l'un des meilleurs sur le marché. De plus, la console pour le parcours du bot est assez bonne pour créer des flux structurés basés sur des arbres de décision. Le gestionnaire de compte Dhruv a été soutenant et informatif sur les procédures d'intégration.

About

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HQ Location:
San Francisco, US

Social

@gupshup

What is Gupshup?

Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.

Details

Année de fondation
2004