Five9
496 avis
- 1 profils
- 11 catégories
Note moyenne des étoiles
4.1
#1 dans les catégories 1
Leader du Grid®
Au service des clients depuis
2001
Five9 Reviews
AB
Adam B.
Best at What it Does
Five9 is used daily by our customer care team, who is the first to speak with new customers. It is easy to compile reports and is user friendly enough that it is easily picked up by new hires. Integrates easily with other phone systems (we use Ultatel integrated with Microsoft Teams). Customer support is fairly easily reached and is able to help more than a lot of other tech supports.
NC
Nancy C.
Reliable and User-Friendly with Few Areas to Improve
Five9 is extremely user-friendly, with an intuitive interface for both agents and administrators. It doesn’t require extensive training to get started.
Five9’s support team is responsive and helpful, ensuring any issues are resolved quickly
KH
Keith H.
Decent but Room for Improvement
We have been using Five9 for a long time and have always been satisfied with the overall service. The cloud based platform makes it easier to use.
About
What is Five9?
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by ,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
Details
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