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Five9

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496 avis
  • 1 profils
  • 11 catégories
Note moyenne des étoiles
4.1
#1 dans les catégories 1
Leader du Grid®
Au service des clients depuis
2001
Profile Type
Category

Profile Name

Star Rating

282
144
53
12
20

Five9 Reviews

Review Filters
Profile Name
Star Rating
282
144
53
12
20
Mohamed D.
MD
Mohamed D.
01/29/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

We have been using Five9 for years!

We like the supervisor tool where we can monitor incoming calls and phone agents daily performance. The customer support is also great when needing assistance on setting anything up!
LS
Lee S.
01/29/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Best reporting and CCAS system out there

The customisation of reports has thrilled our customers who find this a genuine gamechanger for their analysis.
SN
Sithembiso N.
01/29/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Great contact center software

It is cloud based and can work with it from anywhere in the world even on your mobile phone. User friendly and can intergrate with most of the applications like Zendesk. I use it everyday as an agent and administrator to customer support with great customer service and easy to implement.

About

Contact

Phone:
1-800-553-8159
HQ Location:
San Ramon, CA

Social

@Five9

What is Five9?

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by ,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.

Details

Année de fondation
2001
Propriété
NASDAQ:FIVN