We really really enjoyed the customer service that came with the product, Embed Signage. They (a representative) reached out to us regularly to make sure we were getting the best bang for our buck. I enjoyed knowing that I would have somebody that I could reach out to should I encounter a problem. Oftentimes, when dealing with an online program, you feel like there isn't a human face to the company, but this was not the case here, with Embed. We did not end up upgrading our subscription to paid, but if we did, I would know who to contact with any possible questions or concerns that I needed answered.

embed signage is a cloud-based software that is quick to learn and powerful to us and it is multi-platform

The features are so intuitive and easy to use; scheduling overrides was such a headache on our previous software, now it takes seconds. The ability to have different "pages" within the same layout is such a powerful feature, and the device-conditional tagging makes running the same layout in different locations so efficient and easy to manage. The free trial, clear and thorough help section, video tutorials, and VERY responsive customer service are also amazing!