1. Streamlined Research Documentation: We were able to organise and manage our research documentation from Confluence to Dovetail in a more efficient way across teams, to make sure everyone has access to the latest information, but also in an accessible way (no long confulence tables anymore) 2. Enhanced Visibility: We reduced "information silos", because Dovetail creates visibility into what other teams are working on, forstering knowledge sharing. 3. Learning Opportunities for non-UX-Researchers: Colleagues who did not learn UX Research, can indirectly learn to work with qualitative data. They can use familiar methods from qualitative content analysis, e.g. tagging and using fields to organise research data meaningful. 4. Quick Deliverables: Dovetail really enabled the creation of quick deliverables for stakeholder communication. E.g. small highlight videos from user interviews can be shared via Teams channels, and even a CSAT data analysis is possible if the right ways are applied. Pat and other colleagues from Dovetail are also super helpful if we have any topics to address with customer support ❤️!

Easy to use UI and easy to search through feedback reports.

Dovetail a fait un travail incroyable en s'attaquant à certains des aspects les plus fastidieux de la recherche qualitative et de l'analyse, ce qui me permet de travailler plus rapidement et de fournir des insights plus tangibles et engageants à mes parties prenantes et clients. J'attends particulièrement avec impatience d'utiliser certaines des fonctionnalités récentes qui permettent aux parties prenantes de s'auto-servir des insights encore plus facilement. Ils écoutent clairement attentivement leurs propres clients et améliorent et font évoluer continuellement leur produit.