Facilité d'utilisation, et forte synchronisation des dépôts entre les projets. Capacité incroyable pour la recherche atomique future.

Dovetail a été une plateforme incroyable qui rassemble toutes vos opérations de recherche en un seul hub. Particulièrement utile pour structurer des études quantitatives et rédiger des insights et des rapports. En ce qui concerne l'échelle, il gère et organise toutes les données très facilement et les rend faciles à trouver et à consommer par d'autres parties prenantes. De plus, j'adore leurs fonctionnalités de transcription. Elles fonctionnent même dans ma langue maternelle. Et si vous ajoutez à cela les capacités d'IA et les résumés, vraiment facile d'analyser les artefacts de recherche.

Dovetail was extremely easy to implement and very straight-forward. We could start using it from the very first moment. The team just spent some hours watching some tutorials and we agreed on some standarisation. This is something that we continuously review. As researcher in the user research team, I'm using Dovetail at the very least on a weekly basis. With Dovetail I am much more efficient doing my tasks and more effective with my responsabilities: Research analysis. I can analyse single research sessions very effectively thanks to the quick transcription and all tagging features. The quality of my analysis has increased since I can easily find, visualise and identify relevant highlights to draw my conclusions, create insights or share specific moments with stakeholders. The different hightlights views (board, table, canvas...) are super useful. Particularly the canvas and the automatic hightlight grouping. This saves me lots of time in projects where I have to work with a lot of data as I can start doing my analysis with a baseline and I can do affinity mapping in a very visual way. Documentation In the team we were looking for a tool where all research could be easily documented and work as research repository. We have achieved that thanks to the insights features and notes/ insights fields. Now we can easily find past calls and research findings. All research projects are in one place and all it's content is available. Search Not only the researchers are searching for content but now that we've been using it for more than a year and we have enouch content, we see that other product people (designers, product managers, data insights, programe managers...) are using the tool to look for insights. The powerful search allows to search for anything. Sharing research findings Dovetail is also serving another key responsability of the user research team. We can now do more appealing research reports and create atomic insights. They are not only well documented and findable but it's easy for us to share specific learnings or session moments in Slack, presentations, meetings, etc. It has helped to give visibility to the rest of the organisation what the user research team does and how it can contribute and is awakening the interest of other teams into looking for research insights. In summary, it has increased our productivity and is supporting us in key aspects to grow our team maturity and impact.