DonorDock is easy to use and well-organized. As a start-up nonprofit, I don't have time to organize my donor fundraising actions. DonorDock takes care of that for me. Developing campaigns is easy. The one time I was having technical trouble, the staff at DonorDock responded quickly and got me through the issue knowledgably. I found getting started with DonorDock to be easy as well.

DonorDock's biggest strength is its easy-to-use interface. Compared to other CRMs, it is intuitive, simple, and sleek. The DD team understands that not every non-profit has a full size fundraising team that is diving deep into the numbers and running complex reports. This platform is built for the smaller teams that need quick access to donor data, with the commonly-used information front and center. Customer support is another big strength for DonorDock. The team is very responsive and friendly. They take feedback into account and investigate issues. The team often implements the community's most-requested changes. There are times when I've had issues with DonorDock, and even though the feature I desired wasn't yet a reality, the support team went out of their way to find a workaround for me. DonorDock has tools that make it easy to track how you are communicating with donors and assign team members to tasks. The tools go beyond simply storing donation data, but in a way that is sensible and applicable to the work that fundraisers should actually be doing on a daily basis. Lastly, the pricing of DonorDock is much more reasonable than other CRMs out there. I think DD is an excellent choice for MOST nonprofits out there, especially those who are working with limited budgets and smaller teams.

I have used several CRMs and Donor Dock is the easiest to use in my opinion. They also have great customer service and I have found that the training they offer is very helpful. It was easy to get started and the price is really good. I like that they don't charge more for additional features or for more constituents like many CRMs.