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CloudTalk

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1,235 avis
  • 1 profils
  • 9 catégories
Note moyenne des étoiles
4.3
Au service des clients depuis
2016

Profile Name

Star Rating

785
394
58
11
15

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
785
394
58
11
15
Ricardo M.
RM
Ricardo M.
02/05/2025
Évaluateur validé
Source de l'avis : Organique

Connecting with customers never has been easier

Its ease of use. The fact you can have many numbers. It has made us closer to our customers.
Yash N.
YN
Yash N.
Founder | Director | Care Centrix International Pvt. Ltd.
02/05/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Organique

Exceptional Support

The ease of use is pretty good. it offers support for various mobile and web platforms which makes it using quite easy. customer service is exceptional even tho they dont have any toll-free or customer support call lines however agents on chat pretty much resolve all the issues on time. getting it intergrated is also pretty easy since it has a native support for many CRMs. Calling rates are quite competetive as well. Overall we use it for our 2 different companies in India and we never had any major challenges with cloudtalk from the last 2 years.
Chance H.
CH
Chance H.
02/05/2025
Évaluateur validé
Source de l'avis : Organique

Big on design, low on problems

All the information you need is easy to parse and find, often 1-2 clicks away. The layout is intuitive and useful. Super easy to use. Customer support is very quick to respond

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Année de fondation
2016