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ClearlyRated

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93 avis
  • 1 profils
  • 2 catégories
Note moyenne des étoiles
4.8
Au service des clients depuis
2003
Profile Type
Category

Profile Name

Star Rating

88
6
0
0
0

ClearlyRated Reviews

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Profile Name
Star Rating
88
6
0
0
0
Jeffrey B.
JB
Jeffrey B.
Member Board Of Directors at American Staffing Association
03/10/2019
Évaluateur validé
Source de l'avis : Organique
Traduit à l'aide de l'IA

Rated a clairement amélioré mon entreprise.

L'aperçu fourni par Clearly Rated nous a montré où et comment améliorer l'expérience client. Cela a amélioré le taux de rétention et de recommandation de nos clients. Le résultat final a été une croissance due à la fois à la rétention des clients et à de nouvelles affaires par recommandation. Ceux-ci, associés à un coût d'acquisition de nouveaux clients plus bas, ont considérablement amélioré la rentabilité.

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HQ Location:
Portland, Oregon

Social

@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Année de fondation
2003