AmplifAI allows front line associates and their leaders to quickly identify performance opportunities and enables a myriad of methods to coach to these opportunities using positive reinforcement. Meaningful and positive conversations in a call center keep employees happier and engagement higher.

AmplifAI est une plateforme économique avec les meilleurs résultats et bien d'autres avantages. Avec leur travail, les clients deviennent heureux et s'intéressent à investir davantage. AmplifAI aide à augmenter les revenus des clients et la satisfaction des clients et augmente également la productivité.

I love that performance intelligence dashboards are designed so many roles. They provide a view of performance metrics and highlight recommended actions for agents, superviosrs, trainers, QAs, and our senior leadership. AND their customer sucess team is unbelievable. I've learned so much from Melissa about contact center best practices, in addition to how to best use the platform.