I like that Zen Planner helps with workout tracking and logging, and it offers a place to score workouts and keep track of weights. The capability for client interaction and encouragement through the partner app, SugarWOD, is a plus. I also use Zen Planner for reserving classes and keeping track of attendance history and limits. It's convenient that Zen Planner is widely used by other companies, which adds a sense of familiarity. Avis collecté par et hébergé sur G2.com.
Toggling between multiple gyms as a member is clunky. It should show one user profile that seamlessly can interchange between different gym locations; the current way of navigating is not user intuitive and it does not save PRs or benchmarks between gyms. The initial setup was a bit cumbersome. It's also not intuitive where to find attendance history and number of remaining classes. Avis collecté par et hébergé sur G2.com.
We’re glad Zen Planner is working for you day-to-day: tracking workouts, scoring WODs, managing class reservations, and the SugarWOD integration for community connection. That’s what we’re built for, and it’s good to hear those pieces are delivering.
Your frustrations around navigating multiple gym locations and difficulty finding attendance history & remaining class counts are valid, and we hear you.
We’re currently building a NEW member app experience, and seamless gym transition and more intuitive access to attendance and class history are central to what we’re solving for. The goal is a member experience that feels as connected as the communities your gyms have built.
We appreciate your patience, and we’re committed to earning a stronger rating as that work comes to life. If you’d like to share more feedback directly, our product team would love to hear from you!
