WorkProud Avantages et Inconvénients

Various options for various needs. We needed a platform that offered only digital gift cards. Didn't want the social recognition platform. Love how easy it is to upload participant data and points. Appreciate the wide catalog offered. Implementation was really easy and simple. Avis collecté par et hébergé sur G2.com.

I've worked with some great staff members. However, I did encounter a staff member that was difficult to work with. Dislike that I have to be the first point of contact for support tickets (esp. forgotten login and password inquiries) now. It used to be that tickets only got for cases that were beyond WorkProud's scope of business. Avis collecté par et hébergé sur G2.com.

Mobile app is excellent since we have a lot of field employees. Love the interactive social aspect of other employees "liking", commenting, and sharing each other's recognitions. Everyone is a fan of posting e-cards, GIF's or pictures with their recognitions. Our implementation manager and our ongoing customer success manager have been amazing. True partners throughout the whole process helping us make the program as successful as it has been. The customized award page they were able to create along with a more automated process around it has been huge. Avis collecté par et hébergé sur G2.com.

Still waiting to see if they can fix an issue where pending points do not count towards an employee's awardable points given. This causes an issue if an employee has submitted more than their allotted awardable points for the quarter they can still continue to provide recognition points until those pending points have been approved by a manager. Then the other pending points they still put out there cannot be approved since they have no points left to give. Hoping a solution is made sooner than later. Also, the system does not give points to new employees until the next quarter. Our old system used to give them their allotted points when they registered for the first time. Avis collecté par et hébergé sur G2.com.

There has been excellent communication and customer service between the customer success manager and our HR representatives. Avis collecté par et hébergé sur G2.com.

There could be more advanced reporting options. Avis collecté par et hébergé sur G2.com.

Ils simplifient le processus d'envoi de cadeaux spéciaux et personnalisés aux employés pour les anniversaires, les programmes de parrainage, la reconnaissance de poste, etc. Avis collecté par et hébergé sur G2.com.

Je ne suis pas sûr qu'il y ait quelque chose que je n'aime pas. Je pense que tout est génial. Avis collecté par et hébergé sur G2.com.

J'aime les caractéristiques de la célébration de l'étape importante. Avant Workproud, nous le faisions sur Slack tout le temps en félicitant manuellement nos employés. Avis collecté par et hébergé sur G2.com.

Il n'y a pas d'inconvénients pour moi. Je pense que tout est fluide. Avis collecté par et hébergé sur G2.com.