Vtiger Sales Avantages et Inconvénients

Great customer support, they offer email, chat and telephone support and the VT account manager (Sharavana) is great for keeping things on track. They also offer structured training and support packages which worked well for us and are good value. Customer service is definitely their strength, and is really important in selecting a CRM. Poor quality or expensive support just makes it too hard hard to get all the customization you need or worse a poorly implemented CRM. Our building company has a fair bit of complexity around ordering, scheduling and project management as well as the usual lead generation and sales functions. Vtiger is our third system since 2007 and definitely the best for flexibility and customization it's also easily the best value. API Integration with other systems like accounting packages and project management tools is quite good but sometimes has to use web hooks which can have a delay. Integration with web forms and chat is excellent and some really good analytics is available. Document storage is great in VT - super easy access to plans and documents even for people in the field. Logging calls even mobiles has been really useful especially for project management. Avis collecté par et hébergé sur G2.com.

Well Vtiger might not be the CRM for companies that only need to have a simple register of clients companies and leads. Since there are so many great modules you really have to set a aside time to get to know the system so if you don't have time or only need a few limited functions you maybe should not choose vtiger. Avis collecté par et hébergé sur G2.com.

La plateforme est très conviviale et facile à utiliser. Elle offre une excellente expérience utilisateur et sert à gérer les prospects ainsi qu'à les suivre. Avis collecté par et hébergé sur G2.com.

L'application peut être un peu meilleure. L'interface se décompose souvent. À part cela, les services fournis ainsi que le support sont de première classe. Avis collecté par et hébergé sur G2.com.

We are using V-tiger from last few years. It is a excellent software to work with with many descent features i.e. CRM Integration, Contact Database,Activity Tracking and Database of Customers, Contacts, e-mailing, Sales Automation and Invoice creation in PDF, Calendar, reminders and task planning,Calendar etc. and many more. Avis collecté par et hébergé sur G2.com.

Data import is about impossible because of strange rules of specific formats. It asks many time for authentication for uploading files. Avis collecté par et hébergé sur G2.com.

J'aime la simplicité de Vtiger Sales et c'est très facile à utiliser. Il offre d'excellentes fonctionnalités en tant que CRM et il aide à augmenter les ventes. Avis collecté par et hébergé sur G2.com.

Rien vraiment. Tout à propos de Vtiger Sales est incroyable. Avis collecté par et hébergé sur G2.com.

Il est simple de convertir des pistes de vente et des opportunités en liquidités. On peut également réaffecter des pistes à d'autres utilisateurs ou les attribuer à une équipe marketing. Avis collecté par et hébergé sur G2.com.

Lors de l'installation de vtiger crm, on peut avoir besoin de mettre à niveau sa version de php, et il y a quelques prérequis qui peuvent nécessiter l'aide d'un expert. Avis collecté par et hébergé sur G2.com.

Solution open source, facile à utiliser, bon prix et facile à connecter à d'autres plateformes. Avis collecté par et hébergé sur G2.com.

Certains modules ne sont pas disponibles dans la version open source. Avis collecté par et hébergé sur G2.com.

I like the automation and workflow possibilities. It leaves it open to highly customized scenarios. Avis collecté par et hébergé sur G2.com.

The quickbooks synchronization leaves a lot to be desired, but it's better than nothing. If Quickbooks is central to your business, you may want to look elsewhere to minimize duplicate data efforts. Avis collecté par et hébergé sur G2.com.

Vtiger gives you most of the functionality you need from a CRM. Including pipeline management, contact management, invoicing, inventory, reporting etc.

Further, it is very customizable to meet your needs, including extensive workflow capabilities and field customization.

Lastly, vtiger's support team is probably their strongest point. Very quick to respond and reliable. Avis collecté par et hébergé sur G2.com.

Little not to like, though some modules are not perfect, such as the ability to customize the support portal.

Seems they tried to create a complete CRM experience, but some of the lesser used features are sometimes limited. Avis collecté par et hébergé sur G2.com.

It has a lot of customization options. Design is somewhat user friendly. Reporting is good. Avis collecté par et hébergé sur G2.com.

At times clunky features that just don't work right. Such as uploading and downloading documents. Not great for everything but is good at a few key things. Avis collecté par et hébergé sur G2.com.