UXPressia Avantages et Inconvénients

Simple website to navigate through customer journey. Couple fo sample templates help to create the journey view. Free tier without credit card is apprecited for evaluation. Avis collecté par et hébergé sur G2.com.

If one has to integrate with other data feeds, it is unclear if such a capability exists and is natively supported or not. Avis collecté par et hébergé sur G2.com.

The UI is quite intuitive. I liked both the graphical and textual inputs to create journey maps. Templates are indeed helpful to get started. Glad to see different templates mapped to diffeent verticals Avis collecté par et hébergé sur G2.com.

Good to see Azure AD Integration. It was not clear if SSO/SAML support is there in the application. Can the system consume REST based API exposed by any vendor to populate custom data elements in different part of the CJ - was not intuitive. It may exist within the platform and needs some exploration. Avis collecté par et hébergé sur G2.com.

There are a lot of predefined templates and options for designers. Avis collecté par et hébergé sur G2.com.

Billing plans are pretty expensive, some necessary options are missing Avis collecté par et hébergé sur G2.com.

I like the customer journey map templates a lot! Avis collecté par et hébergé sur G2.com.

There's nothing specific that I don't like except the subscription fee. I'd wish there was a cheaper option as well. Avis collecté par et hébergé sur G2.com.

1. I loved how easy and intuitive is the CMJ flow as Personas.

Before I've struggled to find a tool on the market that would reflect the way I'm creating personas offline. Some of the tools ask to create personas in the survey manner, while it's more natural to iterate the board when all the content blocks presented in the same canva.

2. A also love templates and customizability of the tools.

3. I also loved that you can add your own branding to the project area. Avis collecté par et hébergé sur G2.com.

1. Logo and branding could be improved, but the experience is great overall.

2. I've spent some time trying to organize the folders and projects. I was looking for more actions to do with a project (hidden in the 3 dots icon) and each time I'd accidentally delete the project. This flow felt a little clumsy. Avis collecté par et hébergé sur G2.com.

We have been using the tool for the last couple of years, when working with our clients. Generally the client love the tool, as it has a very clean interface. Overall, the tool is very intuitive and easy to use and any one can pick it up and use it straight way.

The tools has great features:

1. Templates

Great range of templates that are available to use, we like that it covers a variety of different sectors.

2. Impact assessment

This is a brilliant feature in the tool, it helps bring everything together. It is great that you can create a journey map and link both the personas and impact assessment with the map. This really helps when working with clients, as you walk them through the full journey.

3. Collaboration

Remote collaboration is dream on this tool and would recommend you try this with your clients Avis collecté par et hébergé sur G2.com.

While it is a great tool, some of the areas could be improved:

1. It would be great and very helpful if it was integrated with Jira or even confluence

2. The format of the downloads could be improved Avis collecté par et hébergé sur G2.com.

UXPressia a vraiment changé ma vie en me donnant l'opportunité d'apprendre à créer une carte du parcours client (à la fois en fournissant un outil et les connaissances nécessaires pour réaliser une CJM).

C'est certainement un outil à utiliser dans votre boîte à outils pour effectuer toutes vos recherches UX. Avis collecté par et hébergé sur G2.com.

Rien à détester pour l'instant ! J'adore le fait que je puisse faire une grande partie de mon processus ici ! Avis collecté par et hébergé sur G2.com.

Intuitive and easy. Super easy to understand for me and my co worker. Avis collecté par et hébergé sur G2.com.

Sometimes, when many people work at the same time can slow down. Avis collecté par et hébergé sur G2.com.

I enjoy the persona and customer journey mapping sections of UXPressia. I feel that these sections really get you thinking about how your website can improve in meeting the needs of your target audience. Avis collecté par et hébergé sur G2.com.

I feel that UXPressia could be made better if it had a section of creating site maps in the site. I had to outsource and find a decent site map maker, which took some extra time. Avis collecté par et hébergé sur G2.com.

I liked the look and feel of it. They handle layout and overflow well. There is a great amount of customization. Avis collecté par et hébergé sur G2.com.

I wish the element selection was better. From my experience, you have to select each item separately. It would be great if you could add multiple elements to the page at once. Avis collecté par et hébergé sur G2.com.