Avis sur 400 TicketSpice
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customer service was great. Good response times and answered my questions Avis collecté par et hébergé sur G2.com.
I told the helpdesk the live, virtual events did not work on mobile iOS. I was told it wasn't a problem. Then it didn't work during our live event. So embarrassing Avis collecté par et hébergé sur G2.com.
TicketSpice has provided the most helpful support I have ever received from any platform, ever. My team is immensely grateful for Josh, their Solutions Specialist for going way above and beyond just fixing our immediate crisis to helping us actually understand how to get the most out of using TicketSpice. They provided really outstanding work that has increased our satisfaction with the ticketing platform immensely. Avis collecté par et hébergé sur G2.com.
It was hard for us to learn how to get the most out of the platform to begin with. Avis collecté par et hébergé sur G2.com.
TicketSpice is super easy to use, and whenever I run into a snag, their support team is always there and so helpful! They go way above and beyond just fixing our immediate challenges, they’ll really take the time to help me understand how to get the most out of using TicketSpice. Avis collecté par et hébergé sur G2.com.
There was a little bit of a learning curve to the product, but once we figured it out, things were smooth for our event. Avis collecté par et hébergé sur G2.com.
Very intuitive and user-friendly. It can be taught to others quickly. Avis collecté par et hébergé sur G2.com.
It would be great to have access to a higher level of custom service. Having a direct salesforce integration would be a plus. Avis collecté par et hébergé sur G2.com.
The customer support team is knowledgable, friendly and easy to reach. Avis collecté par et hébergé sur G2.com.
Setting up promotional codes is a little hard for me to understand but David was happy to walk me through it. Avis collecté par et hébergé sur G2.com.
Set up was smooth and easy. The page looked nice and simple Avis collecté par et hébergé sur G2.com.
I had a bit of an issue with the picture and the text on the picture Avis collecté par et hébergé sur G2.com.
Le nombre de fonctions que nous pouvons faire. Nos exigences sont nombreuses et c'est impressionnant que le site puisse toutes les accueillir. Avis collecté par et hébergé sur G2.com.
Cela nécessite parfois une orientation représentative, mais une fois que nous pouvons parcourir une page avec quelqu'un, c'est un jeu d'enfant à partir de là. Avis collecté par et hébergé sur G2.com.
I very much appreciate the quick replies within the chat support function. Avis collecté par et hébergé sur G2.com.
I've had a few issues with saving and editing certain fields that I've had to reach out to support. Avis collecté par et hébergé sur G2.com.
Chat with customer service is helpful and quick Avis collecté par et hébergé sur G2.com.
Fee structure could be clearer; hard to find how much we will be charged for full estimation (rather than just live tally of fees) Avis collecté par et hébergé sur G2.com.
