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Visibility, the ease at which i can navigate it myself and not need to be handheld. Avis collecté par et hébergé sur G2.com.
The amount of time informaiton is kept, however i feel that is an internal issue. I would also like the ability to make my own reports rather than needing to request them being made. Avis collecté par et hébergé sur G2.com.
Good support from the support team, meet the requirements. Better price and better solution compare to the other system. Avis collecté par et hébergé sur G2.com.
Most of the requirement was fullfilled by customizing, I only suggestion is if the system can be integrated with major standard softward would be great. As it will be easy integration and use. Avis collecté par et hébergé sur G2.com.
User interface is very straightforward and user friendly. Support team is adaptable and supportive. Avis collecté par et hébergé sur G2.com.
Support portal can be improved with addition of tracking/logging of related email correspondence into the incident/request to improve audit and reference on the incident/request. Avis collecté par et hébergé sur G2.com.
I have been manageing the Capture Point for 9 months now and so far everything has gone smoothly. No issues. Avis collecté par et hébergé sur G2.com.
The layout and tiles do not look very modern. It could use a UX refresh. Avis collecté par et hébergé sur G2.com.