Avis et détails du produit de Ordway

Like most SaaS companies we had a very complex legacy billing & revenue recognition process that had evolved over time. We set out to find a billing platform that would enable us to retain the same level of customization and control we had w/ our manual spreadsheet-based process, but found that all of the big players in the ERP and SaaS billing spaces were basically unable to accomodate our needs (we evaluated NetSuite , Chargebee, Zuora, SaasOptics, Recurly etc). Ordway immediately stood out as an intuitive platform that is highly customizable and intuitive. he implementation team was super helpful (shout out to Max and Hemant), and so is their general customer support team (shout out to Sneha). At one point during our implementation they even connected us with their product team in order to make a custom revenue in order fit our unique business needs. While it took us over a year to fully flesh out the integration between our website and Ordway and to migrate all of our customers to Ordway, I am confident that we made the right choice. Our revenue close process is now faster, more accurate, and more transparent. Avis collecté par et hébergé sur G2.com.

Overall I have only positive things to say about Ordway. On occassion we have experienced some minor glitches with the UI, but they are super responsive to support tickets and issues are generally resolved very quickly. Avis collecté par et hébergé sur G2.com.

We've been Ordway customers for over a year now and they've been a game changer for our billing operations. What we love most about Ordway is how flexible their product/platform is. I'm pretty certain they are able to configure anything we would ever need it to. Their customer support is also incredible and have been super helpful anytime we've needed their assistance. Avis collecté par et hébergé sur G2.com.

Ordway's platform flexibility is really impressive. However, the extreme flexibility could make it difficult to identify the most effective 'best practices' approach to one's specific use cases. Would highly recommend working closely with their onboarding team to understand the exact end to end workflow you are looking to implement. This will help enable them to advise accordingly to making the most of their platform. Avis collecté par et hébergé sur G2.com.

Ordway allows our business to automate the billing and revenue recognition processes more than other tools in the space. The data organization simplifies the complicated ASC 606 revenue recognition process, and makes reporting easy. Because not every product has the same revenue recognition schedule even within the same company, flexibility is a huge non-negotiable for a company like ours, and Ordway was the only company who could support our framework, while allowing space to grow alongside them in future years.

By utilizing their dunning features, we have also noticed a considerable improvement in our collections efforts without having to add more human hours to follow up efforts.

Beyond the tool, their white glove implementation services and personnel make Ordway an easy choice. Our implementation specialist, Nicholas has been a rockstar helping us bring over all of our historical invoices, payments and revenue tie out to ensure that Ordway can be our source of record from inception to date. Avis collecté par et hébergé sur G2.com.

We made the choice to bring in all historical information to Ordway, which was performed by moving through a lot of manual report building and checks. A difficult problem to solve! Our implementation team was very helful with the process, and now that the information is included, it makes our annual reporting much more valuable. Avis collecté par et hébergé sur G2.com.

We use Ordway every day. It is very user friendly and flexible to handle all our billing needs efficiently. The automated revenue recognition is super helpful. Ordway seamlessly integrates with other tools that we use.

Also all staff members are great to work with. Our implementation manager is the best and they all get back to us very quickly if questions arise. Avis collecté par et hébergé sur G2.com.

We have had no issues with Ordway since we have been working with them. Avis collecté par et hébergé sur G2.com.

J'utilise Ordway depuis un an dans mon travail. Max, Sneha, Nikhil et l'équipe ont tous été très serviables. J'aime travailler avec eux et j'apprécie l'excellent service client qu'ils fournissent. Avis collecté par et hébergé sur G2.com.

C'est davantage orienté vers les petites entreprises. Avis collecté par et hébergé sur G2.com.

J'aime la façon dont tout est intuitif. L'équipe de support client qui inclut Nikhil et notre représentante Sneha est absolument la meilleure. Ils vous répondent rapidement et sont toujours utiles pour s'assurer que vous avez ce dont vous avez besoin. Sneha a fait des efforts supplémentaires pour fournir de l'aide, créer des rapports pour nous et nous guider à travers différentes parties de la plateforme. Nous utilisons Ordway tous les jours et le fait que nous ayons pu ajouter des notes dans le système de manière transparente a été un changement radical pour nous. Avis collecté par et hébergé sur G2.com.

La seule chose dont je ne suis pas fan est leur rapport analytique. C'est un travail en cours et bien que ce sera formidable éventuellement, il y a quelques bugs à résoudre. Avis collecté par et hébergé sur G2.com.

Ordway is amazingly easy to use and extremely flexible for all types of billing use cases. We have some complex deals and Ordway is able to handle them all. Also, it integrates with our other tools. All staff members are great to work with and extremely knowledgable; not only in the software, but billing best practices. Avis collecté par et hébergé sur G2.com.

A downside would be initial configuration, the implementation team will work with you until it's fully implemented to fit your use case. This is to be expected as billing is complex. But, again, the great implementation, customer success, and suport teams are there to support you. Avis collecté par et hébergé sur G2.com.

Rapports de reconnaissance des revenus

Interface de paiement par carte de crédit

Prend en charge des exigences complexes

VP Max a été très utile pour la configuration Avis collecté par et hébergé sur G2.com.

aimerait mettre en œuvre les commandes de vente

aimerait mettre en œuvre la taxe de vente Avis collecté par et hébergé sur G2.com.

Intuitive interface, easy to use and excellent support Avis collecté par et hébergé sur G2.com.

Collections notes are run on with no stamps Avis collecté par et hébergé sur G2.com.

L'équipe Ordway est experte en facturation SaaS et comprend véritablement la complexité des divers modèles de facturation basés sur l'utilisation. La solution Ordway offre une flexibilité considérable pour concevoir et automatiser tout plan de facturation que nous élaborons dans notre activité de paiements, y compris : facturation par paliers complexes, paliers minimums et facturation multi-services. Avis collecté par et hébergé sur G2.com.

Nous n'avons eu aucun problème avec Ordway au cours des plus de 2 ans de collaboration avec eux. Avis collecté par et hébergé sur G2.com.