Avis et détails du produit de HubSpot Sales Hub

The best thing about HubSpot Sales Hub is the features to connect back with clients or even remind your team internally. It is amazing the reports it can generate when the right information is put in. Easy to use, implement, and integrate if your team is willing to learn. There is a learning curve your team needs to be open to doing. The online resources are great for learning. If your team is signed on and using it, it is easy to frequently use. Avis collecté par et hébergé sur G2.com.

I wish there was more help in how to integrate workflows. When I go to the HubSpot talks, they talk about workflow, but I was told to contact a consultant to help build the workflow. I feel like that is a huge downside. We have one quarterly meeting and it would be great to get more help, but also understand why that is not included. WISH IT WAS THOUGH :) I feel like customer service is more sales than it is service. Avis collecté par et hébergé sur G2.com.

We have found it easy to get set-up and running with HubSpot Sales, adding in Contacts, Companies and Deals. So as a place in which to hold all our prospects and sales contacts it is ideal. During the implmentaion process we got help from Customer Support so that was a big help in dealing with some of the teething problems.

So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step. Avis collecté par et hébergé sur G2.com.

The cost is very high for what you get - so be carefull with the number of users who are given access.

The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.

So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid. Avis collecté par et hébergé sur G2.com.

C'est tellement convivial. Je peux voir toutes mes affaires d'un seul coup d'œil. Le lien vers le compte ou l'utilisateur me permet de voir une image macro au niveau de l'entreprise sur qui et où sont les utilisateurs. Avis collecté par et hébergé sur G2.com.

bon de voir d'un coup d'œil les opportunités de la semaine ou les activités de la semaine (si c'est déjà là, je dois juste me familiariser davantage) Avis collecté par et hébergé sur G2.com.

Ce que j'apprécie vraiment chez HubSpot, c'est sa facilité d'utilisation, en particulier la disposition de style kanban pour gérer les transactions. Cela rend vraiment simple de visualiser où en est tout, et j'aime comment il enregistre automatiquement mes e-mails. De plus, c'est assez abordable par rapport à d'autres outils, ce qui est un grand avantage, surtout compte tenu de la gamme de fonctionnalités auxquelles j'ai accès. La plupart des outils de génération de leads que j'utilise peuvent être intégrés à HubSpot. Avis collecté par et hébergé sur G2.com.

En revanche, la période d'engagement peut être un peu frustrante, surtout lorsque vous êtes lié à un terme engagé après avoir accepté une réduction. C'est un inconvénient de ne pas pouvoir supprimer des sièges supplémentaires une fois que vous les avez ajoutés, et la facturation récurrente peut vous prendre au dépourvu si vous n'êtes pas prudent. Avis collecté par et hébergé sur G2.com.

The most useful aspect is that without much work, you can start tracking emails as well as phone calls - including the outcome and the recording of the call. It's also really easy to track user activity on the website. You can see how long they stay on each page, where they're clicking and it generally keeps track of the user journey on your site. It's also really easy to add properties for contacts and Deals, allowing you to add a layer of customization to how you handle your prospects/users... Avis collecté par et hébergé sur G2.com.

The pricing model is quite expensive and a little confusing. you are limited to 500 calling minutes per month and it's quite a steep climb to add any more minutes to your account. You basically have to go from paying $18/user/month all the way to $90/user/month if you want more calling minutes. Lists updating is also a bit slow, I wish there was a way to manually refresh the lists that are created. Additionally, I wish there was a way to list more properties from linked objects. For example, I have a demo-date property on a Deal. I wish that we could display the property on the Contact level as a Contact->Deal demo-date. Avis collecté par et hébergé sur G2.com.

HubSpot is easy to jump into without needing years of training, which makes it great for getting started quickly, and implement quickly. But I love how it can scale in complexity as your needs grow. You can start simple and gradually build out more advanced workflows, automations, and integrations. Plus, they keep expanding what HubSpot can do, and I’m excited to see how it continues to evolve. Avis collecté par et hébergé sur G2.com.

There are small features that feel like they should be native but aren’t, which makes it seem like HubSpot hasn’t fully mastered listening to its users. Nothing major prevents us from using the software, but these little gaps can be frustrating. Thankfully, workarounds exist, but I’d love to see more attention to these details. Avis collecté par et hébergé sur G2.com.

Good flow for the sales team, great insights and suggestions in the platfom.

I watched some online tutorials and I was ready to go. I could have done it without it, it's that easy for a tech guy.

I use it daily as a salesperson because I know the importance in having a CRM. I worked with others before and this is one of the best I've met.

Seems easy to implement and build from ground-up. No need to be tech savy.

Comunity is nice, you will find support for most of the problems that you will encounter.

App store is nice so you should have everything that is needed for a smooth integration. Avis collecté par et hébergé sur G2.com.

Some things are a bit complicated like having a dynamic IP is messing with the tracking system for the emails.

Some app integrations need a super admin to be installed, and you cant do it by asking the admin to install it. Avis collecté par et hébergé sur G2.com.

Hubspot est extrêmement puissant et personnalisable mais aussi très facile à utiliser et rapide à démarrer dès la sortie de la boîte. Leur service client/support est de premier ordre. HS dispose d'un vaste marché d'intégrations qui fonctionnent bien et sont faciles à mettre en œuvre. Ils offrent également de nombreuses formations et cours académiques - dont beaucoup peuvent même être accessibles avec un compte gratuit. J'utilise HS quotidiennement. Je suis malvoyant et en plus d'être facile à naviguer, HS fonctionne très bien avec mon logiciel de lecture d'écran. Avis collecté par et hébergé sur G2.com.

Hubspot est du côté plus cher mais vous obtenez certainement beaucoup de qualité pour ce que vous payez. Avis collecté par et hébergé sur G2.com.

I really like how easy it is to use. The automation saves a ton of time, especially with follow-ups and reminders. The sales pipeline is well-organized, so it’s simple to track deals and see what needs attention. Also, it connects with other tools we already use, which makes everything flow better without a lot of extra work Avis collecté par et hébergé sur G2.com.

It can get expensive, especially for small businesses trying to grow. Some of the better features are only available in the higher-tier plans, which isn’t always affordable. Also, the reporting works fine, but I wish there were more ways to customize it to fit exactly what we need. Avis collecté par et hébergé sur G2.com.

Super easy to configure. Even if you dont know where a setting is, you can typically find it within a few clicks since intuative links are placed where you would need them. There are lots of pre-built reports and it's easy to build your own. The sales and marketing function work seamlessly. Lots of available integrations that are easy to set up. This is way easier than using Sales Force. Avis collecté par et hébergé sur G2.com.

They still dont have a way to show how much your pipeline has increased or decreased over time. For example, if I just wanted to see how many dollars were added in a single month, this tool cant do that. There are a lot of clunky work-arounds but they still wont give you the exact data you are looking for. Avis collecté par et hébergé sur G2.com.