Heartland Retail Avantages et Inconvénients

Customer Service. I mainly talk to Sarah and she does a great job and is very timely in her responses. Would like to see SB implement true chat at least during the day and 24 hour response when staff is not available. We have had very little down time. Avis collecté par et hébergé sur G2.com.

In the marketing material SB states that if the data is in the data base you can report on the data. This is not really true. I have found at least two cases where this isn't correct. Also, the system does not allow you to go back and correct a mistake after any type of transaction is completed. The reason give is for audit purposes. In my prior life I was a partner in a major accounting firm and as long as the software provides an audit trail this is not an issue. Wish they would add this function would save users a lot of time. Avis collecté par et hébergé sur G2.com.

Le programme fonctionne bien pour notre utilisation. Facile à naviguer, accès rapide à l'aide via le chat et accessible sur différentes plateformes. Avis collecté par et hébergé sur G2.com.

Le programme présente occasionnellement des erreurs lors de la modification ou de l'annulation d'une transaction. Ne se connecte pas avec l'imprimante standard pour les reçus. Vous devez clôturer la transaction, la rechercher, puis la télécharger et l'imprimer. Avis collecté par et hébergé sur G2.com.

I am most impressed with the ease of the reports. It really makes for a great analytical merchant! Avis collecté par et hébergé sur G2.com.

There only a few small things that I wish were different with multi-store use. The team seems to listen with the suggestions you give them so I have a feeling these will be worked out. Avis collecté par et hébergé sur G2.com.

We use Springboard as our POS system and it makes it easy to see the sales for each of our specific stores and pull data for each. The dashboard gives a quick and useful snapshot of the daily sales, margin, and ATV. It is also good for inventory tracking and makes transfers between our stores easy to track and monitor. The ability to save filtered reports for future use comes in handy often. Avis collecté par et hébergé sur G2.com.

Cost could be an issue for smaller companies and the integration of different settings could potentially run the monthly cost up. Avis collecté par et hébergé sur G2.com.

That I can have multiple vendors for one sku. In the book world ordering one title from various sources is very common and this allows me to do just that. Avis collecté par et hébergé sur G2.com.

When SB runs updates during working hours which slow down the system - a lot. Avis collecté par et hébergé sur G2.com.

Tableau de bord, rapports, API ouverte ainsi que la capacité de discuter des développements futurs au sein de la plateforme. Avis collecté par et hébergé sur G2.com.

Manque d'applications comme Shopify qui sont déjà intégrées. Avis collecté par et hébergé sur G2.com.

Un détaillage vigoureux met en évidence la coopération et le soutien de l'organisation. Extrêmement simple à apprendre et à personnaliser. Il permet suffisamment de compétences pour permettre aux détaillants de maintenir une bonne relation avec leurs clients. Nous avons intégré notre plateforme eCommerce avec Springboard, ce qui était un effort technologique considérable, mais c'est maintenant terminé et fonctionne bien. Avis collecté par et hébergé sur G2.com.

Ne pas avoir notre code-barres constamment visible ou visible à travers le tarif et cela ne vous donne pas la possibilité d'inclure des coûts au-delà d'une deuxième décimale. Avis collecté par et hébergé sur G2.com.

I like that entering orders is pretty seamless. I also like that in order to finish a sale the customer’s information must be saved. In past companies I’ve worked for this was an option you could bypass. With having it be mandatory it forces us to record our clientele more consistently. Avis collecté par et hébergé sur G2.com.

I wish that I could write a better description fir the labels but the format size won’t allow for it. I also do not like that it doesn’t cancel unused tickets, you have to manually does this later. Avis collecté par et hébergé sur G2.com.

One of the greatest things about Springboard is that everything is very easy to find and nothing is over complicated when trying to complete an action. Avis collecté par et hébergé sur G2.com.

We push items from Springboard into Bigcommerce to be sold on our website. Sometimes thing don't push correctly or at all. Avis collecté par et hébergé sur G2.com.

Spring board has a clean format that is easy to use and pleasing to look at. I used spring board at my retail job. Spring board tracks numbers year to year and displays this information in an easy to read way. Avis collecté par et hébergé sur G2.com.

There was not much I did not like about Spring board. For all the purposes I used Spring Board it worked quickly and effeciently. I really do not have any reasons to complain. Avis collecté par et hébergé sur G2.com.