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Solution increases visibility almost instantly and allows companies to get in front of providers who do not have accounts with G2 quickly. This pushes your business up the ranks quickly and allows you to better target your ICP on a very popular platform. Avis collecté par et hébergé sur G2.com.
The platform is limited in what it can achieve. Unless you are willing to spend money on its ads there is only so much you can do. To make it work as stated on the tin there is a lot more costs to incur. Avis collecté par et hébergé sur G2.com.
G2 marketing solutions has been a lot of help in getting brand visbility & awareness. Earning those badges based on the customer reviews serve as a great social proof, helping in decision making for the buyers & people interested. The dashboard is very clean & user-friendly. The integrations are also very easy to use & handy. The customer support team has been very prompt & helpful in solving for any queries & issues. Avis collecté par et hébergé sur G2.com.
Nothing so far, all good only for now but if we could have more customisations possible in templatizing the review campaigns, that can be of a lot of help. Apart from this all good & positive. Avis collecté par et hébergé sur G2.com.
G2 is a dependable platform for gathering verified reviews from genuine customers. By sharing insights from real users, it provides a realistic and credible perspective on a company’s products or services.
That said, many reviews are obtained through incentive programs, which may introduce some bias into the data. Avis collecté par et hébergé sur G2.com.
While G2 is an effective tool for increasing brand awareness, I’ve found the quality of prospects generated through our partnership to be less impactful than expected. Avis collecté par et hébergé sur G2.com.
G2 has been an excellent tool for gathering unbiased and honest feedback from our clients! My team has been working with G2 for several years and it has been very easy to use, and invaluable for our marketing and customer experience + support teams.
We are just starting to revamp our strategy for the new year and G2 has been very helpful and working with us to guide our plans. Our reps have gone out of their way to meet with us on a regular basis as and I very much appreciate that! Avis collecté par et hébergé sur G2.com.
Not really a dislike or a negative, but often times I feel a bit overwhelmed with all of the modules and options for our company profile page! Avis collecté par et hébergé sur G2.com.
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Dans l'ensemble, j'ai apprécié d'utiliser les solutions marketing de G2 et G2 en général. Nous utilisons principalement les badges et les promotions payantes dans nos principales catégories de produits. Travailler avec notre représentant de support rend les choses très faciles, comme échanger des publicités, des liens de pages de destination et de nouvelles optimisations. J'utilise les outils une fois par semaine plutôt que quotidiennement, mais il est facile de lancer nos campagnes. Je suis content que nous puissions nous promouvoir dans un endroit avec beaucoup de trafic où je sais que nos personas clés font leurs recherches de produits. Avis collecté par et hébergé sur G2.com.
Le rapport laisse à désirer. Il peut être difficile d'obtenir les données supplémentaires, la vue et les détails que vous souhaitez. Je souhaite que la fonctionnalité soit plus flexible. Nous n'utilisons pas d'intégrations de données, mais je souhaite qu'elles soient plus faciles à configurer ou qu'elles ne coûtent pas plus cher. Enfin, je dirais que les résultats commerciaux sont encore à déterminer. Je suis convaincu que nous atteignons le bon public, mais le nombre réel de clics, de prospects et d'affaires que nous gagnons est peut-être inférieur aux attentes. Je sais que de nombreuses entreprises ont été impactées par les changements de Google et il semble que le trafic de la catégorie G2 ait été définitivement impacté, ce qui signifie que nous obtenons moins de résultats. Avis collecté par et hébergé sur G2.com.
Getting reviews on G2 has brought a lot of traffic to our companies website that we may otherwise not have gotten.
I like that when looking at the reviews we can see when a review is pending which I like as other similiar platforms do not offer that. If a review is rejected usually they also provide a reason why it was rejected. Avis collecté par et hébergé sur G2.com.
Sometimes we find out about new "rules" when they happen. A review got rejected for using "AI" we were never aware that was not allowed and never saw a rejection for that reason before the person who left us the review also claimed they didnt use any AI tools to write it. So better communication when changes happen would be helpful to our teams. Avis collecté par et hébergé sur G2.com.
I like the grid reports and the ability to use them the widgets on our marketing collateral and landing pages. Same goes for the badges.
The ability to add funds to the G2 wallet makes it easier for us to generate more reviews over time, and the review snapshots and quotes as well as reference pages help us consolidate the reviews in a meaningful way to make more sense for our customers.
Our account managers have always been very proactive with any and all requests trying to help us out whenever possible. Avis collecté par et hébergé sur G2.com.
There are quarterly reports and the current report feels outdated the moment the next quarter report is out, this makes it a tedious process to keep updating collateral with the latest badges and content.
Though G2 is great for brand visibility and awareness, there haven't been many direct inquiries from the platform.
As category builders, we have struggled with category alignment over time, but recently that was solved by G2. Avis collecté par et hébergé sur G2.com.
The user experience on the site is excellent, with an intuitive dashboard and countless ways you can add your documentation and other info. G2 has been super responsive when we need things altered (like our solutions lineup), and the way we're able to collect customer reviews through their incentivization is much better than what we've experienced with other third-party review sites. Avis collecté par et hébergé sur G2.com.
For some reason, a lot of our clientele in certain verticals don't trust the G2 brand vs. other popular brands like SourceForge when leaving reviews or even browsing our reviews. I'm not sure why -- whether it's lack of advertising on G2's end for the authority of their site or people just not trusting reviews generally nowadays (unless it's on Reddit or TikTok), but it's certainly been a barrier in getting us the qualified feedback we're looking for. Avis collecté par et hébergé sur G2.com.
I love being able to view, be notified, and manage all incoming reviews for my team. It is great to be able to see how many reviews each team member has generated and how many "stars" they are getting per review. Interface is user-friendly and pleasing to the eye. Avis collecté par et hébergé sur G2.com.
There have been times when it takes over a month for our reviews to be processed. They will be stuck as "pending" for several weeks at a time. This prevents us from being able to compensate our team, for we base out bonuses based on these reviews. When we inquired about it, customer service was extremely hard to reach and vague. Avis collecté par et hébergé sur G2.com.
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G2 est facile à utiliser et s'intègre bien avec notre pile technologique existante. Les notifications Slack sont très utiles pour l'équipe élargie et les listes ciblées sont utilisées par notre équipe publicitaire. Nous n'avons pas besoin de support client très souvent, mais si nous en avons besoin, nous trouvons une oreille attentive. Avis collecté par et hébergé sur G2.com.
La grille intégrée peut être un peu encombrante sur nos pages web. Avis collecté par et hébergé sur G2.com.