Avis et détails du produit de Fetchify

La précision des données disponibles dans la recherche d'adresse. Avis collecté par et hébergé sur G2.com.

J'attends depuis 19 jours un retour d'appel ou un email. La dernière solution de Fetchify pour Shopify élimine complètement les partenaires. Sachez que vous inscrivez vos clients pour utiliser la plateforme, puis ils introduisent un nouveau système de crédits utilisant le système de facturation de Shopify - facturant ainsi directement votre client. Avis collecté par et hébergé sur G2.com.

They have a functional Magento plugin which is a plus. And although I found their email support poor, at least I could get someone on the phone. Avis collecté par et hébergé sur G2.com.

At the end of 2022 I reviewed in dept all the companies I could find offering address lookup and email address validation for our ecommerce websites. Nine companies in total and Fetchify was one of those.

Firstly, Fetchify are expensive in comparison to the competition. For example, they cost 25% more than Ideal postcodes for a UK address lookup... GBP 4.08p per lookup compared to 3.28p from Ideal postcodes... and that is only if you take out a £469 annual subscription plan from Fetchify which you don't need with Ideal postcodes.

Secondly, I found their email validation did not work effectively in their Magento plugin because they just display a small green or red symbol on validation. It would need customisation to work. After testing on more than 4,000 orders I found we received a similar rate of emails with typos in them. They'd need a more visible warning message displayed to customers to let them know their mistake.

And again email validation costs 3.06p compared with just 1.7p from Ideal postcodes... almost 50% more!

To top it all off Fetchify are the only company I had a poor customer service experience with. Once you subscribe to one of their plans you can't cancel without contacting their customer service team; there is no button to cancel in the dashboard. Well, unfortunately, I forgot to contact them to cancel my annual subscription and was charged another £469 two weeks prior to the renewal date.

I immediately emailed their customer support to say it was a mistake and I hadn't used their platform in 11 months. I got a short reply saying according to their T&Cs there was nothing they could do. Two more emails asking for my subscription to be cancelled were ignored. So I had to phone them to get the plan cancelled but completely unwilling to meet me half way on the renewal. Nothing they can do apparently.

So buyer beware! You can get a perfect service elsewhere for 25% to 50% less with better customer service. Avis collecté par et hébergé sur G2.com.

Fetchify has been built by channelizing a complex requirement with such an intuitive UI that it makes the end user's life so simple and better. After deploying its plugin on our website, we could clearly see that users are coming from which geography and their other demographic details as well. We were able to configure a lot of things during trial period as well. Avis collecté par et hébergé sur G2.com.

The platform sign-up and configuration process is a bit tough and it can be made much simple to use, ex: it asks for so many questions in the registration form and it could have been just an email id and phone number - rest of things could have been derived by other tools. Avis collecté par et hébergé sur G2.com.

I like the fact that Fetchify can b easily integrated with the help of different plugins to automate data collection from customers and handling. It can easily auotfill data and parse information across different softwares. It can be xtracted easiky for marketing automation and customer insights. It also has easily readable technical documentation and integration.It smooths checkout processes and reduces error rates. Avis collecté par et hébergé sur G2.com.

Its pricing is not a comparable approach to other platforms. It has a variable price model which does not make sense for certain medium sized companies. Suppot is required on different steps of the way. Sometimes, data can get lost if you are handling large query volumes. Avis collecté par et hébergé sur G2.com.

Fetchify is one of the most comprehensive software programs in terms of "fetching" customer data. The wide array of products allow for customers to be reached in several different way-- by email, mail, phone-- and Fetchify validates each of them in a timely manner. As the developers continue perfecting and progressing the code, it will be one of the most predictive methods of its kind for cutomer searching. Avis collecté par et hébergé sur G2.com.

Not as many packages for purchase as I would like, but they do have free credits to try it out before buying. Smaller package options would open up the software to smaller institutions. Avis collecté par et hébergé sur G2.com.

J'ai jamais rien vu de tel ailleurs. Il fournit une adresse très précise pour les nouveaux clients. Réduit considérablement l'erreur humaine. Avis collecté par et hébergé sur G2.com.

Le prix du logiciel est trop élevé. Mauvais service client. Il est parfois difficile d'utiliser le site web car il est bogué. Avis collecté par et hébergé sur G2.com.

Aimez la facilité d'accès aux données, à quel point les recherches d'adresses sont généralement précises. Recommande fortement aux personnes qui veulent des données rapidement. Avis collecté par et hébergé sur G2.com.

Même s'il est connu pour ne pas donner d'erreurs, il y a eu des occasions où j'ai reçu des erreurs en utilisant l'application. Avis collecté par et hébergé sur G2.com.

Fetchify makes it easy for us to easily allow our customers to implement an address auto-complete and postal code lookup. This allows us to easily move customers through the shopping process, resulting in higher conversion rates. Avis collecté par et hébergé sur G2.com.

Fetchify is relatively easy. The pricing is a little on the expensive side for the functionality. It takes a little bit of dev work to sync into some existing systems as well. Avis collecté par et hébergé sur G2.com.

C'est très facile à installer avec des instructions claires et concises de l'équipe de support. La recherche d'adresse est très précise. Les extensions de navigateur fonctionnent bien. Simple à intégrer avec des prix abordables. Avis collecté par et hébergé sur G2.com.

Rien de tel jusqu'à présent, tout était bien jusqu'à présent. Fortement recommandé. Avis collecté par et hébergé sur G2.com.

I like the accurate data that is able to be captured by the software. This software I feel is among the best in what it does. Avis collecté par et hébergé sur G2.com.

The downside that fetchify is that the pricing model is very rigid and if you do not fall into any of the pricing plans, there is not much options for you. Avis collecté par et hébergé sur G2.com.