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Avis sur 27 ezyVet
Communication between departments and facilitating client call backs is simple and easy to assign by department or specific employee. Avis collecté par et hébergé sur G2.com.
The software is not designed for use in an emergency clinic/24 hour setting. Quickly checking in emergency arrivals is difficult, and invoicing is very confusing for patients who are admitted for multiple days - there can be 5 or 6 separate invoices for a single stay in hospital. This is often very confusing for clients. Avis collecté par et hébergé sur G2.com.
I enjoy having tabs which lead you directly to a specific section of a clinical record. Avis collecté par et hébergé sur G2.com.
I dislike the layout of the website in general. I think there is too much information spread out that could easily be condensed or refined to a simpler process. Some payment processes are ridiculous in terms of how many places you have to check to ensure that it was processed correctly after an incorrect payment. Avis collecté par et hébergé sur G2.com.
I love how easy it is to look up patients and their owners and that everything is color coordinated. I like that I can access it from my phone. Avis collecté par et hébergé sur G2.com.
There are a lot of steps and different tabs that I get confused where everything is at or where to go to put in things. Avis collecté par et hébergé sur G2.com.
The cloud aspect is great. When we did our conversion, they sent a trainer to be at our facility every day for a week. The overall functionality is very useful and works well for a fast-paced, high functioning clinic. Avis collecté par et hébergé sur G2.com.
The conversion from our previous system did not go as smooth as planned. Vaccine reminders did not all come over, and there has been a lot of inventory work we have had to do to correct things. But I think conversion issues are normal with any software change. Everything has been manageable and correctable. Avis collecté par et hébergé sur G2.com.
Cloud based
Intuitive
Suits a vet clinic perfectly
Can view a lot of menus - takes some learning Avis collecté par et hébergé sur G2.com.
On line booking and portal including the app not working with iOS
No help or feedback for this issue after 3 months - can only ever speak to call centre and never an actual tech - if these techs really are working on this issue, then 2 minutes on the phone is not a lot to ask. Please talk to me. Avis collecté par et hébergé sur G2.com.
L'enregistrement du suivi est très facile, vous pouvez rechercher un client avec son nom, son numéro ou son email. Avis collecté par et hébergé sur G2.com.
le kiosque ne fonctionne pas et il ne mettra pas automatiquement en majuscule le nom du client et il se fige Avis collecté par et hébergé sur G2.com.
J'aime la simplicité du processus d'envoi de cartes de rappel et de dossiers pour animaux à nos clients. Avis collecté par et hébergé sur G2.com.
À ce moment, je n'ai pas rencontré de problème avec EzyVet, tous les problèmes ont été résolus. Avis collecté par et hébergé sur G2.com.
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Sections codées par couleur, facile de faire un clic droit ou de changer d'onglets, fenêtres Avis collecté par et hébergé sur G2.com.
La plupart. Pas convivial. Trop d'onglets, mauvais design. Maladroit. Avis collecté par et hébergé sur G2.com.