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Eltropy provides further recommendations based on client behaviors and I am able to increase client engagement and find more opportunities for sales. It has enhanced my interaction with my clients and resulted in increase in sales. Avis collecté par et hébergé sur G2.com.
I have to copy and paste the data between Eltropy and the CRM which is not efficient at all and time wasting. It would be convenient to integrate my activities to increase efficiency and reduce the number of errors in data. Avis collecté par et hébergé sur G2.com.
Entropy have a suite of products & solutions built for almost every function and size of companies. What I liked most about them is their chat bot for customer support. It's great for companies who wish to extend customer support 24/7, quite literally. The chatbots can handle every routine enquiries of customers... Avis collecté par et hébergé sur G2.com.
The initial training data required to fine-tune accuracy is a bit tedious. However, benefits of having the fully trained chatbot outweigh the initial effort. It goes with most conversational AI chatbots too Avis collecté par et hébergé sur G2.com.
Best thing about is it's very easy to communicate with clients through it , it manages everything easily. the product is easy to implement also its an ease of integration and also it has an good customer support, also its frequency of use is very mouch Avis collecté par et hébergé sur G2.com.
Only dislike about is AI as we heard that AI is dangerous, anything can make misuse of ai but eltrophy can prevent it Avis collecté par et hébergé sur G2.com.
I love that all my emails, chats and social media are unified into one platform which makes it easier to handle communication. Being the VP Finance of ASU, I have to handle a lot of financial services of providing funding to societies, cheque requests and a lot more things, so this platform suits my needs. Avis collecté par et hébergé sur G2.com.
I like that my financial needs are satisfied with this software, however, our society handles a lot of events as well which we cannot coordinate on this software making it an expensive software to install. Avis collecté par et hébergé sur G2.com.
The best feature of Eltropy is its all-in-one communications solution, which was developed for banks and credit unions and includes SMS, chat, video, and more. It is safe, powered by AI, and seamlessly connects with banking systems to expedite and simplify consumer interactions while maintaining compliance. Avis collecté par et hébergé sur G2.com.
Although Eltropy is fantastic, there is a learning curve, particularly for novice users. Not everything can be customized to meet particular demands because customization options are quite limited. For smaller institutions trying to grow, pricing may also be an issue. Avis collecté par et hébergé sur G2.com.
The best feature which I like most is Eltropy's interface intuitive, which makes easy for teams to adopt and start using the platform without extensive training. Avis collecté par et hébergé sur G2.com.
Although the platform is generally user-friendly, sometimes we face difficulty in slight learning curve with advanced features Avis collecté par et hébergé sur G2.com.
It enables seemless engagement across SMS, email,chat, voice.It is compliant on industry standards and help in delievering taliored experience to their members. Avis collecté par et hébergé sur G2.com.
It takes time for the users to adopt and utlize all the features.Though it is AI driven automation it might not always match the quality of human interaction. Avis collecté par et hébergé sur G2.com.
It's one of the most trusted brand to efficiently manage the communication with great people engagements and user interface!! One of the best thing is their innovative way of improving their service. Avis collecté par et hébergé sur G2.com.
Beleiving everything is not perfect, few small things should always be ignored unless it's not major!! One of the few things that must be ignored is their management part which I believe will be improved with time Avis collecté par et hébergé sur G2.com.
We can easily communicate b/w financial institutions and customers on text and email. It mainly focus on customer engagement. Avis collecté par et hébergé sur G2.com.
I didn't like the setup and integration process. It is some what costly when for smaller companies like startup's. Avis collecté par et hébergé sur G2.com.
I have been involving it for a year at this point and one thing which is extraordinary is that it is not difficult to utilize. it has made it simple for me to deal with and view the client information. I talked the client care once and they were brief and expert. Avis collecté par et hébergé sur G2.com.
I will energetically seize the opportunity to see more decisions to organize it better with various virtual items. Avis collecté par et hébergé sur G2.com.
