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Avis sur 12 Dynamics 365 Project Operations
Microsoft Dynamics 365 allows you to share communications, leads and opportunities to make the best use of your team's time and effort. I like how it connects with MS Outlook. The Outlook integration is also simple and easy to use and allows for all communication tracking within the Sales module with a click of a button. Avis collecté par et hébergé sur G2.com.
Although the ability to integrate ERP software with this CRM is useful, there seems to be some holes in the function. We've experienced many instances where customers are not properly assigned to the correct salesperson, which can lead other sales people to duplicate efforts.The UI could definitely use some improvement, having used HubSpot previously, they had a great UI/UX. With the new Dynamics Business Edition, it appears they are addressing this and will ultimately do the same in the Enterprise Edition. Avis collecté par et hébergé sur G2.com.
Has interface with Outlook for tracking emails. Easy to use and learn for some people, but many people in the company have issues with it being "user friendly". Avis collecté par et hébergé sur G2.com.
High pricing and steep learning curve when using program in the beginning. Hard to use on mobile devices. Not great with Macs. Avis collecté par et hébergé sur G2.com.
