Avis et détails du produit de Device Magic

The app does that it says it is supposed to do. It is a good way to fill out forms on the field, without internet and anywhere you may be. Avis collecté par et hébergé sur G2.com.

Devicemagic gives no refunds no matter what. We were mislead by their poorly designed website and were automatically billed onto our credit card for over 3000$ worth of licenses. We told devicemagic the issue and they were unwilling to give a refund and were told that according to the terms and conditions, they have all the rights to bill us without consent. Very dishonest company, couldn't recommend Avis collecté par et hébergé sur G2.com.

The app just works! The backoffice (web browser-based) part, used to set up forms, works great, and the forms always do what I expected. The back end, though, is amazing. I haven't found an integration that I couldn't make happen; I use a lot of google drive and XML to move data from Device Magic to my legacy systems; DeviceMagic supports just about every sort of connection I can think of beyond that. We bought into DeviceMagic because our web-based data collection app isn't very mobile friendly; Device Magic is *totally* mobile friendly and highly reliable. Integrating the data from the two systems is much easier with the DeviceMagic data than the other system. I'm hoping we can replace the other thing with DeviceMagic soon. I LOVE that the app will collect data whether it has a data connection or not, and if not, automatically submit the data as soon as it does have a connection. We develop content in both English and Spanish for our contractors, and DeviceMagic handles this quite well. Avis collecté par et hébergé sur G2.com.

I'd really like to be able to fill in forms (collect data) from an office PC , perhaps via a web browser (I hear that is coming, though). At this point, the app and the backend only seem to know how to deal with pictures for attachments; allowing something like a PDF to be attached could be very useful, especially if we can get to where we can fill out a form on a PC or a browser.

Not really a dislike, but I'd kind of like to be able to develop forms in more non-english languages. Avis collecté par et hébergé sur G2.com.

Bringing mobile apps online is quick and intuitive. The support staff are teriffic and friendly. You can be online and gathering data near immediately. Avis collecté par et hébergé sur G2.com.

Overall the product does a great job of gathering field data without much of any issue. The back side of analyics isnt as robust as it could be and can be improved but the developers and support group are working on that and making good strides to improve those functions and others. Avis collecté par et hébergé sur G2.com.

Good UI, easy to make changes, works offline. Avis collecté par et hébergé sur G2.com.

After cancelling my account and forgetting to switch from annual to a monthly subscription, device magic decided to bill the full annual amount (fair enough as i forgot). I explained the situation that i wasn't using the product but they didn't care and insisted I pay the annual amount regardless (robotically referring to their terms and conditions).

They they then sent to a debt collection agency. The product might be decent but they don't care at all about their customers or companies that work with their software.

For any prospective customers, I believe Zoho Forms does all that device magic does at a fraction of the price so just go with them. Avis collecté par et hébergé sur G2.com.

I love the one on one attention our company gets and the direct contact we have with DM! I love that when I have a question I can chat with someone right away or I can email my company success rep and they get back to me right away. Avis collecté par et hébergé sur G2.com.

I feel that the analytics portion of the portal could be improved significantly. There is also an option for automatic reports to be sent on a weekly or daily bases dependent on the information that is requested. Avis collecté par et hébergé sur G2.com.

Le produit fait ce qu'il annonce qu'il devrait faire. Avis collecté par et hébergé sur G2.com.

La tarification de ce produit est devenue imprévisible. Les prix ne cessent d'augmenter et lorsque mon dernier paiement a été prélevé, il était passé de 40,80 $ par mois à 81 $ sans nouveaux utilisateurs. On m'a dit que des e-mails m'informaient des augmentations de prix. C'était vrai, mais on m'a aussi dit que j'étais sur un plan tarifaire "spécial" parce que j'étais client depuis si longtemps. Ensuite, doubler le prix était insensé. Pour la quantité que nous utilisions ce produit (peut-être 80 formulaires par mois), il n'y a aucun moyen de justifier 1000 $ par an en coûts. Avis collecté par et hébergé sur G2.com.

Building mobile forms is pretty simple and straightforward. The form UI for mobile users is clean and simple, very easy for inexperienced users to navigate. I like that you can force an answer so that users cannot skip over key questions. We use multiple subcontractors and it is easy to dispatch forms out to all of the subcontractors in one quick process. We can customize our forms on the fly without disrupting the workflow of the guys in the field. Avis collecté par et hébergé sur G2.com.

The subscription model of charging per device vs per user can get to be expensive and is an additional management requirement. If you don't carefully manage this, it gets expensive quickly. Avis collecté par et hébergé sur G2.com.

Il est très facile à utiliser même pour les personnes sans expérience avec cette technologie, il est très pratique et possède plusieurs fonctions qui sont très utiles pour l'entreprise, il facilite la création de formulaires et l'adaptation des formulaires existants pour de nouveaux usages qui sont envoyés à la fois à nos clients ou partenaires de notre entreprise, cela nous fait gagner beaucoup de temps dans nos activités quotidiennes et a un beau design et je crois sincèrement que tout le monde peut utiliser ce programme efficace. Avis collecté par et hébergé sur G2.com.

Cela ne m'est pas arrivé très souvent mais parfois le programme se fige et ferme les fenêtres et je perds et perds des formulaires que j'avais créés et je dois répéter le processus encore cela n'arrive pas très souvent mais quand cela arrive c'est stressant. Avis collecté par et hébergé sur G2.com.

We always use Device Magic when we have a data collection exercise in the field because it simplifies all the work from creating forms up to delivery of collected data. Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed. As an administrator I control who should see which forms so that everyone gets what they need. Avis collecté par et hébergé sur G2.com.

Mobile forms does not allow scan text and convert option of transferring hard copy forms to mobile forms which would be a great feature too. Avis collecté par et hébergé sur G2.com.