Avis et détails du produit de CrowdHandler

We liked how simple and easy it was to use Crowdhandler. Their support was quick to respond and answer all our questions. Avis collecté par et hébergé sur G2.com.

We wish the reporting system would remember session statistics like browsers and computers used by the users. This would give us a better demographic report. Avis collecté par et hébergé sur G2.com.

CrowdHandler has some great features to help remove some of the stress associated with a high demand on sale. Autotune is particularly useful! Avis collecté par et hébergé sur G2.com.

I wouldn't change anything; it's everything you need to help you handle a stressful booking period. Avis collecté par et hébergé sur G2.com.

Nous avons utilisé des centaines de logiciels différents au fil des ans. Et il est rare de rencontrer un personnel de support comme ces gars-là. Leurs réponses étaient rapides, concises, répondaient à chaque question et résolvaient tout problème d'intégration que nous avons rencontré. Cela a rendu l'intégration très facile. Avis collecté par et hébergé sur G2.com.

Notre seul problème avec le système serait l'apparence basique des modèles non personnalisés. Avis collecté par et hébergé sur G2.com.

Easy to implement. Great customer service for your backend questions, and great customer interface on the front end. Easy solution to site traffic problems. Avis collecté par et hébergé sur G2.com.

HTML coding experience is required to customize waiting room templates. Many of the best features require a subscription which is fairly expensive. Avis collecté par et hébergé sur G2.com.

We operate a ticketing platform that generally doesn't see huge spikes in traffic. We got last minute notice of an event going on sale the following day, with a huge demand for tickets. To err on the side of caution, a virtual waiting room was the best option, to ensure that we didn't overload our infrastructure and cause issues for users. After reviewing other platforms -- most of which had a very lengthy process for setup, including a mandatory sales call -- we found CrowdHandler. We were able to get an account set up in a couple of minutes and integrate changes into our website shortly after to begin testing.

We had some outstanding questions after completing setup and we were able to schedule a 7am call with Jake (2 hours before the on-sale time). Jake was great help and coming from a ticketing background was able to relate to the challenges faced. Jake provided good advice and answered any questions that we had before going live.

Since this on-sale, we left CrowdHandler operating on our site, based on a slow request threshold. This has already paid dividends. In the past week the unexpected announcement of a lineup for an event triggered a huge spike in demand, which we were able to handle comfortably with CrowdHandler. Avis collecté par et hébergé sur G2.com.

We haven't experienced any negatives so far. Avis collecté par et hébergé sur G2.com.

As an online election platform, we expected a huge spike in users for a 24 hour period, crowdhandler allowed us to protect our infrastructure, without confusion for our users. Having the ability to place users in a virtual waiting room allowed us to manage the use of our service effectively, without worrying that the spike would affect our day to day users. Avis collecté par et hébergé sur G2.com.

There isn't anything to dislike, we needed this service, and they delivered when required. Avis collecté par et hébergé sur G2.com.