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Care logic has been helpful in organizing client records. The system takes some time to learn but after some time it becomes easier. This is one of the more user friendly EHR systems I have used. Avis collecté par et hébergé sur G2.com.
Care Logic has some bugs. It sometimes tells me that my login can't access care logic- but if I login a few more times it lets me through. Avis collecté par et hébergé sur G2.com.
30 sur 31 Avis au total pour CareLogic by Qualifacts
J'aime vraiment que, en ce qui concerne la gestion du temps ainsi que la prise de notes pour les dossiers, le processus ne soit pas trop compliqué. Toutes les fenêtres sont facilement accessibles, contrairement à d'autres systèmes. Avis collecté par et hébergé sur G2.com.
Parfois, carelogic a des problèmes pour reconnaître les appareils ou les signatures. C'est le seul problème que j'ai vraiment trouvé. Avis collecté par et hébergé sur G2.com.
One of the best aspects of CareLogic is the effective customer support provided by the Qualifacts team. In the ten years we have used CareLogic, their approach has increased effective and timely communication each year. The management of the company is interactive and engaged with end-users. Their mission is to further our work with clients, which I appreciate. Qualifacts has kept up with regulatory changes, even when the changes were sudden. The orientation to the patient flow and expectations of behavioral health puts the platform ahead of all general health EHR systems I have seen. From the user's perspective, the workflow is simple. It is easy to train new users. Avis collecté par et hébergé sur G2.com.
Just about every complaint I have had over the years has been addressed. It is now able to run on a variety of browsers. Reporting still could use some work, but the solution they have had in place is workable. Rare performance issues or bugs are resolved very quickly. Avis collecté par et hébergé sur G2.com.
I like the ease of use for carelogic. Everything is organized, hassle free with convenience Avis collecté par et hébergé sur G2.com.
Having to e-signature before finishing the incident reports. Avis collecté par et hébergé sur G2.com.
Easy to tie billable services to service plans and goal outcomes. Avis collecté par et hébergé sur G2.com.
Can be cumbersome to navigate through the system. Avis collecté par et hébergé sur G2.com.
You can safely store sensitive information for clients, from treatments, services, interventions, notes, basic and sensitive demographics among much more data. Again it's been known to be a good software to use when working with clients in the Mental Health Settings. Avis collecté par et hébergé sur G2.com.
It took me a while to learn the basics of Carelogic, maybe because I never got proper training. I haven't searched for online resources, but I'm sure there's tons. I mean it's not super to hard to learn, but it would be nice to get a refresher training course to something. Avis collecté par et hébergé sur G2.com.
CareLogic facilite la création de dossiers, mais il rend difficile le suivi et l'accès à ces mêmes dossiers. Ne me demandez même pas de créer un dossier de "jour de lit" pour une nouvelle admission... Avis collecté par et hébergé sur G2.com.
Il définit par défaut les plans de traitement sur une période de 30 jours, ce qui signifie que je dois créer trois plans de traitement au cours d'une période de 90 jours. Cl ne reconnaîtra pas le chevauchement entre les documents et les groupes de documents ; donc si je crée un plan de traitement, mais que je ne le crée pas à l'intérieur du paquet d'admission, le paquet d'admission ne sera pas satisfait. Avis collecté par et hébergé sur G2.com.
Batch activity entry is a cool feature. I like that I can enter in all of my activities for the day on one screen. Avis collecté par et hébergé sur G2.com.
I don't like that we don't have the ability to save case notes unless you're ready to sign for them. Avis collecté par et hébergé sur G2.com.
The best thing about this EHR is how streamlined it is for mental health providers. It is clear the system has actually been formatted to make documentation and billing more efficient and less time consuming. Avis collecté par et hébergé sur G2.com.
The only major issue I have with this system is the times they schedule their biweekly maintenance. It may just be an issue for a small majority of overnight mental health crisis staff like myself, but it is inconvenient to have no access to the EHR for three hour periods in the middle of your hospital emergency room shift. Avis collecté par et hébergé sur G2.com.
The ability to move between pages of a client ISP plan or to access the full case load are the features I like best. Avis collecté par et hébergé sur G2.com.
I dislike when messages are sent between mental health professionals with out a record of the original message sent. I also dislike the inability to have a clip board for copying and pasting group responses. Avis collecté par et hébergé sur G2.com.
Once you learn the system, it is very easy to use. There are some technical issues that I will address in the dislikes section. Avis collecté par et hébergé sur G2.com.
Technical issues:
1) drop down menus are worthless. If the user doesn’t click on the tab just right, it moves you to another screen and you can’t go back to the screen you were just on.
2) errors can not be fixed by local staff. If someone is added to the wrong program, you can not make that change without going to the company.
3) random login issues. About once a week will get a message that says “authorization.” This message can not be closed, and you need to restart your browser to clear.
4) There are a ton of technical issues with this company. At least two times a week, we get an email about the site being "down" for maintenance. Due to the random outages, and often without notice, I write everything in a word document so I have a backup of what was written. Avis collecté par et hébergé sur G2.com.
