Avis sur 135 Brightflag
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Three significant upsides, the first is ease of use. Brightflag is so intuitive and easy to use, it has turned processing legal spend from something to dread to something enjoyable. The second is the incredible data we can derive from the tool. This data helped turned our legal spending into a source of valuable information that we can use to manage ourselves and our vendors. The third is how thrilled our law firms are with using Brightflag, which has helped us move legal ebilling from a source of constant escalation, to smoothly operating and useful process. This has been an upgrade across the board. Avis collecté par et hébergé sur G2.com.
Nothing yet, will update this review if something surfaces. Avis collecté par et hébergé sur G2.com.
Brightflag is really easy to use, both for the frequent user and for the user that only now and then has to use the tool. Reviewing, approving and reporting is very easy. Reporting is also very 'management friendly', both with ready made overviews and with a tool to build reports yourself. This tool is really intuitive as we almost never had to 'read the manual'. Support from Brightflag is good and pro-active. Avis collecté par et hébergé sur G2.com.
The initial implementation takes lots of time, not because of the tool itself, but because one has to clarify the legal spend process first. All sorts of exceptions come to light in the invoice- and payment process and need to be taken care off before it can be implemented in Brightflag. So this is not so much a Brightflag issue as well as an internal process issue. However I guess that this will be a problem within every somewhat larger organisation. And as this is not related to the tool, it will be an issue with most other tools as well. Avis collecté par et hébergé sur G2.com.
Service-oriented, not only focused on delivering a SaaS-tool, but a consulting partner Avis collecté par et hébergé sur G2.com.
we would like to see a vendor database to be able to search and identify suitable vendors for particular matters; we miss a multilingual AI (German!) Avis collecté par et hébergé sur G2.com.
We recently implemented Brightflag as a switch over from another system. The implementation, the attention to detail, and the level of customer service has been incredible. Avis collecté par et hébergé sur G2.com.
We have had some issues with data transfer and invoice payment status recognition, but between our internal team and the Brighflag team we are working through it. The response time from the Brightflag team & willingness to work with us has been amazing! Avis collecté par et hébergé sur G2.com.
La technologie d'IA de Brightflag et sa capacité à aider à appliquer les directives de facturation aux factures soumises et à signaler toute infraction est excellente. Toute la technologie autour des factures et de la facturation est la meilleure de l'industrie. Avis collecté par et hébergé sur G2.com.
La fonction de création de rapports de Brightflag est encore un peu maladroite et, à mon avis, nécessite probablement une refonte complète pour filtrer et rapporter efficacement les données dans le système. Ma compréhension est que cela figure sur la feuille de route du produit et sera à venir, mais j'espère voir cela plus tôt que tard. Avis collecté par et hébergé sur G2.com.
Cela économise une énorme quantité de temps d'avocat dans l'examen des factures, et signale des violations / violations potentielles qui seraient probablement manquées par le réviseur humain. Avis collecté par et hébergé sur G2.com.
Rien à quoi je puisse penser - cela fonctionne vraiment bien pour nous. Avis collecté par et hébergé sur G2.com.
L'interface est extrêmement conviviale et intuitive. Les rapports sont facilement générés. Avis collecté par et hébergé sur G2.com.
La population initiale des données historiques peut prendre un certain temps, mais l'équipe de support de Brightflag a été très utile pour ce processus. Avis collecté par et hébergé sur G2.com.
Easy to implement, train, onboard, use. Customer service has been truly excellent. I love watching the product mature and grow with user needs, but still has the streamlined, clean look and feel that I fell in love with. Avis collecté par et hébergé sur G2.com.
It's clear that the BF product team works hard to make every single client happy, but I'm concerned there may be too many cooks in the kitchen and this end product will start to deviate from the minimalist platform I was looking for to process my invoices, control my budget, and prepare quick reports. Avis collecté par et hébergé sur G2.com.
The invoice approval system is easy and saves us a lot of time. Better still, the AI functionality saves us money. I don't think that we consistently reviewed our invoices before or challenged them sufficiently so we have make a cash positive move here. Avis collecté par et hébergé sur G2.com.
It's a little expensive - maybe in the future the cost will come down a little which will make it more accessible to smaller companies Avis collecté par et hébergé sur G2.com.
