Avis sur 29 BrainStorm
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Le personnel de soutien est merveilleux. Ils se soucient vraiment du succès de votre déploiement et offrent de l'aide avec la configuration ainsi que des idées pour la communication et l'engagement. La formation est très facile à suivre et les flux de travail sont personnalisés en fonction des compétences/connaissances de chaque utilisateur. Avis collecté par et hébergé sur G2.com.
Leur dernière version est en cours de développement constant et il y a eu quelques obstacles pendant notre transition. Ils écoutent certainement vos commentaires et essaient d'incorporer les changements demandés, cela peut prendre un peu de temps pour y arriver cependant. Dans l'ensemble, la nouvelle interface est bien améliorée par rapport à l'ancienne. Avis collecté par et hébergé sur G2.com.
I love the "choose your own adventure" aspect of the new platform. I think the way they present content at a digestible rate makes learning achievable and fun. Also, being an admin of the platform, the management of content in the new platform is way better. I love creating new journeys for my customers. Avis collecté par et hébergé sur G2.com.
I wish there was a way to bring in an AI element where you could type in your job function, and it would lay out a path of learning for you. Not everyone is good at discovering new content, and this new feature may help. Also, if there was a way for users to become certified or gather real-world qualifications as part of these lesson plans, that would be great, too. Avis collecté par et hébergé sur G2.com.
Outre le fait que l'équipe de support soit exceptionnelle pour nous aider à mettre en œuvre et développer une stratégie, je dirais que nous apprécions le plus les options de contenu de formation à la demande. De plus, BrainStorm reste à jour en mettant à jour le contenu là où je n'ai pas à le faire. Avis collecté par et hébergé sur G2.com.
Je sais que la plateforme avec laquelle nous travaillons est le modèle "plus récent" de BrainStorm. Avec cela, il y a eu quelques obstacles techniques que nous avons dû surmonter. Leur équipe informatique a été très solidaire, mais parfois il y a des perturbations en travaillant sur la nouvelle plateforme. Avis collecté par et hébergé sur G2.com.
The content and integration with Microsoft products is top-notch. I like that the Courses are sort of like a 'build your own adventure' concept - the tutorials / elearning inside the Courses will ebb and flow based on selections you make throughout the process. Learners can simply be directed to the dashboard / homepage to digest content that was 'assigned' or prioritized for them, or they can easily find content via the search or Discover tools. Support is quick to respond when there are issues and I've found that suggestions and updates and refreshes often reflect ideas and suggestions from customers. Very responsive. Our account rep/manager has always been phenomenal - insanely friendly, forgiving, and resourceful. Avis collecté par et hébergé sur G2.com.
It's often overcomplicated for admins. Too many layers sometimes when trying to work through content, assign things, check visibility, etc. Licensing structure is still very difficult to decipher as the replication of assigned users per-pack (their term) is hard to wade through. Licensing is not across the content for active users, so the return there is going to be less than you anticipate (who has 100% consumption rates from internal customers?). If you give someone access to content, they have a license consumed - whether they ever login to the site or not. No way to emulate users and "see what they see" so workarounds exist for some situations so you can mimic what others might experience. Avis collecté par et hébergé sur G2.com.
I have been a loyal user of the Brainstorm training platform since the days when we relied on printed software cards. Over the years, I have witnessed the evolution and continuous improvement of this remarkable tool, and I can confidently say that Brainstorm is an essential resource for providing effective training on new software.
For companies utilizing M365, Brainstorm is unparalleled in driving user adoption and ensuring that employees are well-equipped to harness the full potential of the software. The platform's comprehensive and engaging training modules make it easy for users to grasp complex concepts and apply them in their daily work.
The newest version of Brainstorm introduces innovative flows that automate and streamline the learning process even further. These flows not only enhance the efficiency of training sessions but also ensure that users can quickly and effectively assimilate new information. On an admin side the platform is very easy to implement and maintain. For any issues Brainstorm provides and excellent customer support. Avis collecté par et hébergé sur G2.com.
Brainstorm continuously improves its software, and we would love to see enhancements in reporting, training reminders, and deadline enforcement that includes supervisors. The newest version is also missing gamification features. Avis collecté par et hébergé sur G2.com.
We love that BrainStorm does the work for us. When new products are launched or new functionalities become available, BrainStorm provides the knowledge we need to get us up to speed. Users can easily find what they are looking for, and it's a breeze to share links when users call our service desk for assistance. Avis collecté par et hébergé sur G2.com.
The hardest part for me is understanding the differences among content, course item, course, user journey, skill path, etc. It's just something that has always seemed a little convoluted to me. Avis collecté par et hébergé sur G2.com.
BrainStorm is extremely beneficial for our users to get helpful tutorials in a varitey of ways. From an administrative perspective, it is very easy to use and the support team is fantastic! Avis collecté par et hébergé sur G2.com.
Certain updates would be beneficial to help better track a group's performance. Avis collecté par et hébergé sur G2.com.
Le contenu est actuel et facile à comprendre. Dans l'ensemble, nous avons eu une expérience merveilleuse avec le support client. Avis collecté par et hébergé sur G2.com.
Lorsque vous planifiez la communication, je voudrais voir ce qui a été programmé, pas seulement ce qui a été envoyé. Avis collecté par et hébergé sur G2.com.
Microlearning videos on virtually any Microsoft application topic that allows users to get the training they need quickly and efficiently. Avis collecté par et hébergé sur G2.com.
BrainStorm is not a full LMS, so the reporting is a bit lacking when using it in that capacity. However, it has enough to give me the insights I need to manage IT training initiatives. Avis collecté par et hébergé sur G2.com.
Brainstorm allows us to build custom content and provide relevant training across our organization. The system is easy to use and implement different content types within one training journey. Avis collecté par et hébergé sur G2.com.
It would be beneficial if Brainstorm synced with our Systems better. We have been working closely with them to get a better-streamlined process to add and remove associates automatically from the system without losing data. Avis collecté par et hébergé sur G2.com.
