Avis et détails du produit de Ahsay Backup

La capacité d'avoir des sauvegardes externes sur notre propre matériel Avis collecté par et hébergé sur G2.com.

Honnêtement, ne perdez pas votre temps et celui de vos clients. Avis collecté par et hébergé sur G2.com.

Actuellement, notre problème numéro 1 est une sauvegarde 365 dont le code n'a pas réussi à lire un message indiquant qu'un utilisateur SharePoint n'existait pas, ce qui signifie que la sauvegarde a échoué. D'innombrables e-mails entre de nombreux membres du personnel différents, de nombreux correctifs différents, des correctifs qui effacent le précédent "correctif", passent des mois sur une sauvegarde pour la résoudre pour revenir à la case départ ce matin avec l'erreur originale où leur logiciel ne parvient pas à lire une erreur de 365 indiquant qu'un utilisateur n'a pas de compte SharePoint.

Cela semble simplement qu'ils n'ont aucune urgence à corriger les erreurs causées par leur logiciel, ils ont également mentionné à quelques reprises que nous devrions payer plus pour obtenir un support premium 24/7 sur ce ticket, ce qui est risible lorsqu'il s'agit d'une erreur dans leur code. Avis collecté par et hébergé sur G2.com.

Easy to deploy and trouble free solution, which simply works. Avis collecté par et hébergé sur G2.com.

We are service provider and we are using Ahsay for our of site backup offering to or customers. We are working also with Veeam and Backup Exec.

We are covering complete of site backup and recovery for our customers. We use MS SQL, Exchange, file system backups, VM backups.... Avis collecté par et hébergé sur G2.com.

Bets feature of the off-site product is the ability to run a local backup to an external drive and transfer it to the backup server. Saves time on large initial backups and allows for a secure on site backup as well. Avis collecté par et hébergé sur G2.com.

Secure backup and recovery of our clients files - high retention levels help with recovering old files. Avis collecté par et hébergé sur G2.com.

Quand nous avons commencé, ils nous ont dit que nous pouvions mettre à niveau avec un contrat de maintenance valide. Cependant, lorsque la version 7 a été publiée, nous avons dû réinvestir encore plus que notre investissement initial. Ensuite, ils ont promis que nous pourrions continuer sans maintenance, mais ce n'est pas du tout possible. Le pire support jamais vu ! Avis collecté par et hébergé sur G2.com.

Aucun Avis collecté par et hébergé sur G2.com.

a cost effective solution for protecting clients that just have a small amount of data they need backed up at night. Avis collecté par et hébergé sur G2.com.

Not relevant. Avis collecté par et hébergé sur G2.com.

Honestly, look elsewhere. Avis collecté par et hébergé sur G2.com.

Review Details:

Overall: 1.0

Ease of Use: 2

Customer Service: 1

Comments: I have been an Ahsay partner for the last 11 years and have seen many improvements with the product. The product is designed for use mostly in small residential and small commercial backup solutions. While the product has had its reliability issues on some versions, I have really been struggling to stay with Ahsay as a partner. Over the past few years, the quality and reliability of their software has fluctuated with their versions. And now with version 7.5 out, I have ben seeing many bugs within the software. 7.5 really makes it easy for the service provider with the easy branding, however, with issues on "missed backups" having my customers being notified that their backups were missed while it was successful isn't a pat on the back for reputation tho. While being a faithful partner with maintenance over the years, they have always said you could update to the latest version of the software. This isn't quite true and I am not happy with the management at Ahsay for misleading their partner network. You can only upgrade to version 6.x and if you want to go to version 7.x it will cost you even if you have paid for maintenance. Ahsay has changes much of its licensing and is confusing now. With the misleading of product upgrades for it's partners and the only way is to pay more for product licensing, I will shortly be looking for a replacement for Ahsay as many other partners have done in the past year due to Ahsay management philosophy change. For those considering Ahsay, I would strongly consider alternatives to this product since it will cost you more down the road in not only time and licensing, but business and service reputation. Overall, technical support is okay if you only expect 1-2 day response - critical issue support? Better have a great "developer" understanding of their product, since you will need it. Sales team - lots of turn over there. Sales managers are seasoned but I'm sure your impression of their front line sales folk s will damage your impression before you get to the Sales management team. The market now has much better products to choose from due to technology changes that have happened in the past years while Ahsay has not kept current. Avis collecté par et hébergé sur G2.com.