- Bitrix24 is a platform for managing tasks and projects, featuring tools like Kanban board, Gantt charts, and time tracking, and is used by small businesses for enterprise quality communications and collaboration.
- Reviewers frequently mention the platform's efficiency, customization options, robust interface, and useful tools for business, including the ability to manage leads, deals, and digital signatures, and the ease of email configuration.
- Reviewers mentioned the complexity of the platform for new users, the less than useful phone/messaging queue for tracking contacts, the lack of sales support before purchasing a plan, and the slow CRM with a lack of features.