- Pulseway is a Remote Monitoring and Management (RMM) solution that provides tools for computer repair services, managed antivirus software, and customer support.
- Users like the intuitive and user-friendly interface, the quick real-time alerts, the robust feature set that covers all needs without constant oversight, and the dedicated customer service.
- Users mentioned issues such as the mobile app occasionally forgetting that they're logged in, the lack of real network monitoring tools, and the complicated and cumbersome billing methodology.