Discusiones de Lead Management

Hi all, What software do you recommend to have both: Customer and Technical Support Management? I need both services in one platform at an affordable price. Thanks for your help. Regards!

In Salesforce.com, the recommended flow through the happy path is to enter the system as a Lead, assign to a sales rep, rep works the lead and then converts to contact--either with our without an opportunity. That works well--unless a lead is initially entered as a contact, a lead is converted... Leer más