The SiteSearch is a very easy to use product. The integration into our website was straight forward and it just works. The company has also consistently released new features and updates which is awesome! The support is also good, very response and understanding. Overall great product and company!
At a basic level it was very easy to get up and running then for more specific requirements the support was really excellent. Also the search results are well presented and fast. I compared to various other products and SiteSearch360 appeared to be the best option for us and the experience since then has been completely positive.
The title above says it all. It was easy to get started using Site Search 360 on our site with the default configuration. Over the last 18 months I've come to better understand the available features and have customized the results. Our stakeholders needs change throughout the school year so it's helpful to see what people have been searching on and customize the search results. The online documentation is really helpful. I've had a few issues that I needed help with and emails are generally responded to within 24 hours. The follow-up emails are really helpful. My suggestions for improvement have been implemented very quickly. It tells me this is a company that strives for continuous improvement and satisfied customers.
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