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Zingtree

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74 reseñas
  • Perfiles de 1
  • Categorías de 6
Calificación promedio de estrellas
4.5
Atendiendo a clientes desde
2020
Profile Type
Category

Profile Name

Star Rating

54
18
3
0
1

Zingtree Reviews

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Profile Name
Star Rating
54
18
3
0
1
Malachi H.
MH
Malachi H.
Customer Service Professional
09/19/2023
Revisor validado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada

Excellent experience. They have great people who are really smart.

The best thing about Zingtree is their people. Very smart, but excellent listeners.
Greg G.
GG
Greg G.
09/13/2023
Revisor validado
Fuente de la revisión: Orgánico

Versatile and powerful tool for business

Zingtree is simple and straightforward to understand and start building treess to support a myriad of use cases in business. The tool allows for on the fly customization to meet the growing needs of the business.
AP
Andrew P.
09/12/2023
Revisor validado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada

A cheaper alternative to options from Salesforce

Zingtree is a great alternative to more expensive solutions for a next best action / conversation solution integrated with our Salesforce CRM. Our contact centre is able to see the next best action to raise with customers at a fraction of the cost

About

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HQ Location:
Palo Alto, US

Social

@zingtree

What is Zingtree?

Zingtree transforms customer support for B C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Our AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. We specialize in Customer Support Workflow Automation for B C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. Our primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. At Zingtree, our company values are Action, People, Expertise, Transparency, and Ownership. Our culture drives us to innovate and deliver exceptional solutions for our customers.

Details

Año de fundación
2020