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Zenarate

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29 reseñas
  • Perfiles de 1
  • Categorías de 2
Calificación promedio de estrellas
4.8
Atendiendo a clientes desde
2016

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Star Rating

28
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Zenarate Reviews

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Star Rating
28
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SS
Stacey S.
07/28/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Zenerate has been a wonderful partnership

The staff at Zenerate are always earger to assist. The AI Coach is simple for our users to learn and easy to navigate. AI Coach is a easy to use training tool for our organization.
Alex B.
AB
Alex B.
Vice President, Consumer Banking at Genpact
07/13/2022
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Excellent tool for contact centre training

The flexibility to enable agent self-learning in a way that is interactive and engaging.
SP
Sachin P.
07/12/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

AI Coach for contact center that delivers measurable business impact

Zenarate's AI Coach is 1) super easy for business users to deploy 2) requires no integration with contact center tech 3) Measurably improves contact center agent metrics relative to control groups - e.g. handle time, CSAT/NPS improvements, $ collected, revenue generated per contact, compliance etc. But most impressive is the culture of execution, doing what it takes, constantly innovating and thinking ahead.

About

Contact

HQ Location:
Palo Alto, US

Social

@ZenarateAICoach

What is Zenarate?

Zenarate is a technology company that specializes in AI-powered training solutions for customer service and sales professionals. Their platform utilizes advanced simulation and virtual training techniques to enhance employee performance and improve customer interactions. Zenarate aims to empower organizations by providing tools that facilitate effective learning and development in a dynamic business environment. For more information, visit their website at [zenarate.com](https://www.zenarate.com/).

Details

Año de fundación
2016