Great customer service experience (quick turnaround times and knowledgeable on variety of topics). I never feel like I'm burdening the team when reaching out and therefore it encourages me to bring forward things that I might otherwise hesitate. I also appreciate how quickly the team is willing to jump onto a call to discuss something.
Velocity Global takes customer service seriously. Even if things haven't always gone perfectly - regulations change and we have to be responsive, especially in COVID times - they have always been very on top of things and kept in close contact. Our Account Manager is amazing and she has been nothing but supportive and diligent in getting the many answers we needed when navigating any situation.
It's great to have quick feedback and flexibility on Velocity Global's side when plans change with short notice. This happens on a regular basis with my company, and Velocity Global has handled it wonderfully. It's amazing to have a partner that is both reliable and able to roll with the punches.
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Denver, CO
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What is Velocity Global?
Velocity Global gives you the power to build your team everywhere—combining seamless technology and local expertise in 185+ countries. We make it simple to compliantly hire, pay, and manage talent anywhere. With Velocity Global, the world is yours.
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