* Ease of Integration * Ease of use. Multiple channels on slack were integrated and trained within minutes * Their Chrome plugin is nifty tool which allows our engineers to maintain context of the ticket while leveraging the ThreadoAI bot * Flexibility to integrate and query on multiple resources like excel sheets, PDFs and other non public URLs. * The product team is agile and focussed on customer success. Loved the way they turned feedback into features in a short span of time * New and effective features are being rolled out at regular intervals * Customer Support responsiveness. This was particularly impressive. Their whole team is keen to resolve customer issues promptly. Not sure if this will change once they scale, for now their support is amazing.

La simplicidad con la que puedes habilitar sus servicios y el asistente es bastante precisa. Otro aspecto es lo rápidos que son con sus iteraciones y el soporte realmente impresionante.

Me encantó la capacidad de Threado para aprender de la documentación interna del producto y proporcionar una experiencia conversacional al acceder a información relevante. Su capacidad para aprender continuamente de los tickets de soporte cuando se integra con plataformas ITSM lo hace aún más versátil.