That nothing is an issue, everything is negotiable, great negotiation when you know what you are getting. Never had a problem communicating with them, both positive and negative items.

They have shown amazing flexibility when it comes to working irregular hours with a set of engineers scattered all over the globe, and proficiency in our niche software engineering area.

They have a great technical setup for their webrtc testing that allows them to even provide full packet captures of the scenarios they run. This has made our lives easier as we investigate their findings. They also provide detailed decks describing their findings, which helps us dig into details.