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Shelf

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132 reseñas
  • Perfiles de 1
  • Categorías de 4
Calificación promedio de estrellas
4.7
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DC
David C.
05/13/2022
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Shelf support during RFP process , selection and implementation

The support from Shelf at every step during the RFP, to their support during the procurement and implementation has been outstanding. The high level of support was certainly a factor in choosing Shelf over other solutions. Some of Shelf's features that stood out are their integration capabilities, agent assist feature that pushed content to agents based on the content of the tickets, the different content types such as wiki, FAQ and decision tree articles and their powerful content maintenance features.
KB
Katrina B.
05/12/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Orgánico
Traducido Usando IA

El producto es fácil de usar y los cambios en el producto que vemos son útiles para nuestro negocio.

El producto es fácil de usar y los cambios que vemos en el producto son útiles para nuestro negocio. Está integrado con nuestro sistema de telefonía, por lo que es fácil para nuestros agentes de usar.
CR
Carly R.
Quality Assurance Specialist at Zinnia Health
05/11/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
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About

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HQ Location:
Stamford, CT

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@shelf_io

What is Shelf?

Shelf is a knowledge management platform designed to help organizations streamline their information sharing and improve team collaboration. It offers tools for content organization, search, and retrieval, enabling users to easily access and manage their knowledge resources. By integrating with various applications and providing a user-friendly interface, Shelf aims to enhance productivity and ensure that teams have the right information at their fingertips. For more information, visit their website at https://shelf.io.

Details

Website
shelf.io