Quantum Metric allows our business to continually improve the site. It helps us troubleshoot issues, review analytics to take action, review customer replays, easily share those replays to the development team to fix, gives us access to live data, watch eye tracking to optimize our user experience and most of all it provides unique insights to improve the customer experience. Quantum Metric makes it easy to prioritize the next set of enhancements/fixes and insights into the $ impact. Makes it super easy to ask the CFO for the spend to enhance or fix something when you can quickly show the return! It's user friendly and our web operations/omni channel operations analysts enjoy working with QM and the reporting. Our executives appreciate the insights we are now able to share. We've had consistently superior service from sales, training, setup and ongoing support. QM is continually improving their product and very open to suggestions.

Realmente me encanta ver las sesiones de usuario de Quantum Metric. He detectado varios problemas de campañas de Facebook a través de estas sesiones, que pude solucionar de inmediato.

Quantum Metrics es fácil de usar y excelente para medir analíticas, resolver problemas e investigar la experiencia del usuario. Los paneles y los informes son fáciles de desarrollar y nos ayudan a medir analíticas o comparar datos con otras herramientas, lo que en última instancia nos ayuda a tomar decisiones empresariales y resolver problemas. Las repeticiones de sesiones, repeticiones en vivo e interacciones son invaluables, ya que nos permiten revelar o comprender las experiencias de los usuarios y trabajar para mejorar esas experiencias.