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Playvox

Mostrar desglose de calificaciones
4.8 de 5 estrellas
1,244 reseñas
  • Perfiles de 3
  • Categorías de 8
Calificación promedio de estrellas
4.8
Atendiendo a clientes desde
2012

Profile Name

Star Rating

1216
126
14
3
3

Playvox Reviews

Review Filters
Profile Name
Star Rating
1216
126
14
3
3
ES
elizabeth s.
11/28/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Absolute necessity

|Playvox WFM
I completely rely on Playvox to keep my adherance. I can look and see exactly how long I have until each break and how far out of adherance I am at any time. I log into this as soon as I start opening my programs every shift.
GP
Gianella Patricia P.
11/28/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada
Traducido Usando IA

EXPERIENCIA AGRADECIDA

|Playvox Quality Management
Es muy útil porque puedo ver mi rendimiento y aprender de mis errores. Con frecuencia recibo comentarios y puedo mejorar mi atención al cliente.
Sharon L.
SL
Sharon L.
11/27/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Playvox WFM

|Playvox WFM
Playvox allows me to see many details that pertain to my personal growth for my position. It helps me view my occupancy rate on a daily basis as well as my adherence to the schedule. Playvox also makes putting in for PTO or vacation so much simplier for not only myself but for managers to approve as well.

About

Contact

HQ Location:
Sunnyvale, CA

Social

@PlayVoxCX

What is Playvox?

Playvox's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.

Details

Año de fundación
2012