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Ozonetel

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574 reseñas
  • Perfiles de 1
  • Categorías de 11
Calificación promedio de estrellas
4.6
#1 en categorías de 1
Líder de la Grid®
Atendiendo a clientes desde
2007
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Ozonetel Reviews

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447
107
18
6
1
Shahina B.
SB
Shahina B.
02/14/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Good to work and boost agent productivity

CloudAgent provides real-time analytics and insights, helping businesses make data-driven decisions and optimize their operations.
Venkatesh Dhupadh Nath T.
VT
Venkatesh Dhupadh Nath T.
Customer Support & Sales Assistant Manager
02/14/2025
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Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Simple interface with good features

where i can allow only manual calling instead of only running of campaign
Reshma R.
RR
Reshma R.
02/14/2025
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Fuente de la revisión: Invitación de G2 en nombre del vendedor
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My Expereince with Ozonetel

I am working on ozonetel daily basis as customer support , its very good

About

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Año de fundación
2007