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Ozonetel

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574 reseñas
  • Perfiles de 1
  • Categorías de 11
Calificación promedio de estrellas
4.6
#1 en categorías de 1
Líder de la Grid®
Atendiendo a clientes desde
2007
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Ozonetel Reviews

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447
107
18
6
1
Sayan B.
SB
Sayan B.
02/11/2025
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

It is perfect

it’s pretty cool for managing customer interactions! it helps streamline communication across different channels. Plus, I think it offers some neat features for analytics and reporting.
SHIVAM K.
SK
SHIVAM K.
02/11/2025
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Fuente de la revisión: Invitación de G2 en nombre del vendedor
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BEST SOFTWARE USED TILL DATE

THE USER INTERFACE IS VERY NICE AND VERY MUCH EASY TO UNDERSTAND.
Pooja  G.
PG
Pooja G.
02/11/2025
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Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
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Boosting Customer Engagement with CloudAgent

Easy-to-navigate dashboard with a simple and intuitive design. Minimal training required for new users. IVR (Interactive Voice Response) improves self-service options for customers.Works well with tools like Freshdesk

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Año de fundación
2007