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Ozonetel

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574 reseñas
  • Perfiles de 1
  • Categorías de 11
Calificación promedio de estrellas
4.6
#1 en categorías de 1
Líder de la Grid®
Atendiendo a clientes desde
2007
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Ozonetel Reviews

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Wasim A.
WA
Wasim A.
02/13/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

"Comprehensive and Scalable: A Review of Ozonetel CloudAgent"

What I like best about Ozonetel CloudAgent is how easy it is to use, and its great features that help manage customer support efficiently
Sadhana T.
ST
Sadhana T.
02/11/2025
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Fuente de la revisión: Invitación de G2 en nombre del vendedor
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ozonetel Reveiw

We can track the reports easily. We can check the details, Associate.
Archit H.
AH
Archit H.
02/11/2025
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Fuente de la revisión: Invitación de G2 en nombre del vendedor
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Feedback on additional features

Easy to use dashboard, progressive and IVR blasts with reports

About

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Año de fundación
2007