The Customer Success team, especially Alisa, provided excellent support. Alisa guided us through the entire creation process for our first walkthrough demo, optimizing it and helping us familiarize ourselves with the interface.

1. Navattic's platform was able to accurately capture the fairly complicated graphs and charts, which are integral to our product. Other product tour platform wasn't able to do it. 2. Great support: When I encountered an issue with how one of the drop down menus was displayed, Navattic support went ahead and promptly fixed it manually, which was great.

Navattic is a great tool for creating professional, easy to navigate click-through demos. In particular, I like the capture flexibility, there is almost always a way to show customers exactly the part of the software you're hoping to highlight. I also like the personalization options for themes that allows you to reflect brand guidelines cleanly. They reorganized some of their features this past fall, and the new way projects works is vastly improved. And their customer service is fantastic: quick, friendly, and helpful.