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Intradiem

Mostrar desglose de calificaciones
4.4 de 5 estrellas
60 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.4
Atendiendo a clientes desde
1995

Profile Name

Star Rating

42
11
6
1
1

Intradiem Reviews

Review Filters
Profile Name
Star Rating
42
11
6
1
1
AM
Allison M.
11/20/2020
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Great for Call Center and WFH Training

|Intradiem
Intradiem is a great tool for getting our employees the training they need while we are all working from home and dealing with high call volume. I like that it is easy to upload, assign, and track results. The message feature has also been very important since we have moved to working from home. This allows the training team and supervisors the ability to communicate urgent updates to agents without taking them off the phone or waiting for them to check email.
AJ
Aaron J.
10/30/2020
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Take your training to the next level

|Intradiem
The ability to train in what otherwise would have been lost time for our agents and the business. This is just one of the many possible use cases you can apply in your business so the sky is the limit.
AJ J.
AJ
AJ J.
Director of Workforce Mangement & Analytics at GE Appliances, a Haier company
10/29/2020
Revisor validado
Fuente de la revisión: Orgánico

Optimization!!

|Intradiem
The ability to train your workforce with time that would have otherwise been wasted. Additionally, helping your workers to help themselves while also ensuring your customers stay in focus.

About

Contact

Phone:
+1-888 566-9457
HQ Location:
Alpharetta, GA

Social

@Intradiem

What is Intradiem?

Intradiem is a technology company that specializes in workforce optimization solutions for contact centers. Their platform leverages automation and real-time analytics to enhance agent productivity, improve operational efficiency, and optimize workforce management. Intradiem's tools help organizations respond dynamically to changing call volumes and improve overall customer service performance. For more information, visit their website at https://www.intradiem.com.

Details

Año de fundación
1995