Product Avatar Image

GrooveHQ

Mostrar desglose de calificaciones
192 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.6
Atendiendo a clientes desde
2011
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category

Profile Name

Star Rating

156
27
7
2
1

GrooveHQ Reviews

Review Filters
Profile Name
Star Rating
156
27
7
2
1
Amy Kate A.
AA
Amy Kate A.
Product Photography and Customer Relations at Merchline.com
09/24/2016
Revisor validado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Great organization for CS

Able to combine multiple tickets from same customers and keep things organized
Darren L.
DL
Darren L.
Sponsorship Coordinator at Hack the North
08/24/2016
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Decent for super small sized team, gets cluttered.

I like the email tracking, it's precise. Definitely one of the best things about it. It's very helpful and non intrusive how it's built. Plugins for GMail will show for people who have a sniffer.
Robert G.
RG
Robert G.
--
08/20/2016
Revisor validado
Usuario actual verificado
Fuente de la revisión: Orgánico

Good interface but free plan forever is a froud

It has a clean easy to understand interface.

About

Contact

HQ Location:
Newport, RI

Social

@Groove

What is GrooveHQ?

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences. Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world. Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.

Details

Año de fundación
2011